Operations Manager in City of Westminster

Job DescriptionOperations Manager – Building Services / Facilities Management Location: South London Salary: £60,000 per annum Sector: Building Services / Facilities Management We’re looking for an experienced Operations Manager to oversee the delivery of high-quality building services and facilities management across a portfolio of sites in South London. This is a hands-on operational role suited to someone with a strong engineering/building services background, or an experienced FM professional who has successfully managed hard services including M&E, HVAC, electrical, mechanical and statutory compliance. The Role You’ll be responsible for the day-to-day operational performance of the contract, ensuring engineering services are delivered safely, efficiently and to a consistently high standard. Key responsibilities include: * Managing engineering and hard FM service delivery across multiple sites. * Leading and supporting engineers, supervisors and subcontractors. * Managing planned and reactive maintenance performance. * Ensuring all statutory, compliance and health & safety requirements are met. * Monitoring KPIs, SLAs and operational performance. * Managing client relationships and attending regular operational meetings. * Overseeing subcontractors and specialist service providers. * Managing budgets, costs and operational resources. * Identifying opportunities to improve service delivery and efficiency. * Supporting mobilisation, projects and continuous improvement initiatives. About You You’ll ideally have an engineering qualification or building services background, although strong hard-services FM experience will also be considered. We’re looking for someone who has: * Proven experience managing hard FM / building services operations. * Strong knowledge of M&E services and building maintenance. * Experience managing engineering teams and subcontractors. * A good understanding of statutory compliance and PPM. * Strong client-facing and commercial skills. * The ability to manage multiple priorities in a fast-paced environment. * A practical, hands-on approach rather than purely administrative FM experience. Salary: £60,000 This is an excellent opportunity for an experienced Engineering Manager, Operations Manager, Senior Facilities Manager or Contract Manager looking to take ownership of a significant hard-services operation in South London