Operations Manager

Working Pattern: 5 days over 7 (predominantly Monday to Friday)
Salary: £Competitive + Company Car/Car Allowance and 15% KPI performance bonus
Job ID: 8086
What you’ll be serving up…
As an Operations Manager, you’ll be responsible for the operational and commercial performance of your sites, leading and developing teams to deliver an efficient, high-quality service to Elior UK, our customers and clients.

Leading, motivating and developing teams across multiple sites
Supporting Site Managers with recruitment, training, development and performance management
Managing budgets and identifying opportunities to improve financial performance
Building strong internal and external relationships, including client liaison and management reporting
Driving operational excellence, customer service and consistently high standards
Supporting menu planning and ensuring food quality and service standards are maintained
Planning and delivering effective mobilisation and demobilisation of contracts, working with relevant support functions
Ensuring sites operate in line with Elior’s policies, procedures, compliance requirements and brand standards

The ingredients you'll bring...

Proven experience managing multiple sites and teams, ideally within contract catering or a similar multi-site environment
Strong commercial understanding, with experience managing budgets, controlling costs and driving financial performance
Experience building and maintaining successful client and customer relationships
A genuine passion for delivering customer service excellence
The ability to inspire, motivate and develop large, diverse teams
Strong communication, organisational and relationship-building skills
A proactive approach with the ability to manage competing priorities effectively
Experience of contract catering is desirable, but we’re also open to candidates with strong transferable multi-site operational experience.