Operations & Event Coordinator

Operations & Event Coordinator

Join a team shaping the future of higher education and play a pivotal role in bringing global insights, events and client experiences to life.

About Nous Data Insights

Founded in 2009, Nous Data Insights (NDI) is a world-leading provider of data-led solutions that help universities analyze their operations and services to students and staff. We work with some of the most prestigious universities in the world as members of our collaborative benchmarking and insights program, UniForum. We are developing new data products to expand our portfolio of solutions and deliver powerful strategic analytics to our clients.

NDI is part of Nous Group, an international management consultancy with over 650 people working with clients across North America, Australasia, and the UK. We are a values-based organization that is inspired and determined to improve people’s lives in significant ways. Working in unique, cross-disciplinary teams, we create innovative and enduring solutions that transform businesses, governments, and communities.

About the role

The Operations & Event Coordinator plays a key role in supporting in North America and UK operations. Working across events, marketing, business development and internal operations, you will help to ensure activities run smoothly, stakeholders remain engaged and our team continues to deliver exceptional client outcomes and experiences.

This role is open to candidates based in Ontario. This is a flexible hybrid role, with the expectation of occasional travel to our Toronto office.

Key responsibilities:

Team coordination

• Provide administrative support to NDI staff, including coordinating travel, scheduling meetings, managing calendars and supporting day-to-day operational needs
• Liaise with administrative staff at client organizations to coordinate briefings, workshops, and other events including managing the required logistics
• Support special projects, operational research and ad hoc requests as assigned.

Marketing and events

• Support the team with sales campaigns including online research, contact list collation, and outbound emails
• Support the delivery of in-person and virtual events, coordinating logistics, timelines, marketing & stakeholder communication and webinar setups
• Update and maintain CRM systems to enable accurate tracking and visibility of business development activities, including researching, validating and maintaining higher education sector contact data to ensure quality, accuracy and completeness
• Liaise directly with prospects and clients to secure meetings and attendance at events.

And the practical experience:

• 2-3 years experience in a marketing or events coordination role, ideally within a corporate or professional services environment
• Strong written and verbal communication skills, with the ability to build relationships and engage professionally with a diverse range of stakeholders
• High attention to detail with a focus on accuracy and quality
• Proficiency in Microsoft Office Suite and familiarity with CRM systems such as Salesforce
• A flexible, client-focused approach and a willingness to go above and beyond to deliver a positive client experience
• Strong organizational skills, with the ability to prioritize competing demands and multi-task in a fast-paced and sometimes ambiguous environment
• Ability to work independently, exercise initiative and solve problems effectively
• An eagerness to learn and take on new challenges
• Previous experience in the higher education sector is highly regarded.

The expected base salary for this role is between $70K – $90K CAD annually. Final salary may vary based on location, experience and qualifications.

Finally, some important details...

Nous Data Insights is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds and encourage individuals from equity-deserving groups to apply.

To apply for a role at Nous Data Insights, you must have the right to work in Canada.

Please note if you are successful in the recruitment process, you will be required to undertake background screening prior to the commencement of your employment.