Operations Coordinator (Automotive Logistics) | AU | WFH

• Oversee and coordinate daily operational tasks to ensure smooth and efficient business functioning
  
• Manage basic accounts, including tracking expenses, processing payments, and maintaining accurate financial records
  
• Handle customer communication via email, phone, or messaging platforms, addressing inquiries and resolving issues promptly
  
• Coordinate logistics, including scheduling, tracking shipments or deliveries, and managing related documentation
  
• Maintain organized records of transactions, customer interactions, and operational activities
  
• Support basic bookkeeping tasks such as invoicing, reconciling simple accounts, and maintaining financial documentation
  
• Identify opportunities to improve operational processes and workflows for greater efficiency
  
• Liaise with relevant stakeholders to ensure timely completion of operational and logistical tasks
  
• Maintain a professional, friendly, and approachable demeanor in all customer and team interactions
  

• Coordinate end-to-end logistics for vehicle exports and imports across multiple international markets.
  
• Arrange vehicle collection, domestic transportation, shipping yard delivery, and final customer delivery.
  
• Liaise with shipping agents, customs brokers, freight providers, and transport partners regarding required documentation and shipment schedules.
  
• Track vehicle movements and proactively provide shipment updates to vehicle owners and stakeholders.
  
• Manage documentation requirements including bills of sale, export clearances, inspection reports, and shipping paperwork.
  
• Monitor operational workflows and identify opportunities to improve efficiency and scalability.
  
• Assist in developing and implementing SOPs, systems, workflows, and operational best practices.
  

• Research and identify vehicles available through online marketplaces and auction platforms.
  
• Coordinate communication with sellers regarding vehicle condition, availability, and documentation.
  
• Arrange vehicle inspections and support the purchase process.
  
• Work closely with the business owner to evaluate vehicle opportunities and manage sourcing activities.
  
• Coordinate post-purchase logistics through to shipment and eventual customer delivery.
  
• Maintain accurate records of vehicle sourcing, purchases, and shipment milestones.
  
• Administration & Bookkeeping Support
  
• Assist with day-to-day bookkeeping administration using cloud-based accounting software such as Xero or similar platforms.
  
• Reconcile expenses and ensure receipts and supporting documentation are correctly recorded.
  
• Monitor invoice payment status and assist with payment follow-ups.
  
• Organize financial records and maintain accurate operational documentation.
  
• Support administration activities across multiple business functions.
  

• Communicate confidently with suppliers, customers, service providers, and logistics partners across Australia, the United Kingdom, Indonesia, and other markets.
  
• Participate in customer communications when required and provide operational updates.
  
• Support relationship management with vehicle owners during the shipping and delivery process.
  
• Build strong working relationships with both internal and external stakeholders.
  

Requirements

• Minimum 3-5 years of experience in Operations Coordination, Logistics Coordination, Supply Chain, Project Coordination, or Operations Management.
  
• 3+ years of experience in operations, administrative, or related support roles, or related experience
  
• Familiarity with basic bookkeeping practices and accounting principles
  
• Proficiency in common office and communication tools (e.g., Microsoft Office, Google Workspace, email/messaging platforms)
  
• Strong verbal and written communication skills, with a customer-focused approach
  
• Excellent organizational and multitasking abilities, with strong attention to detail
  
• Positive, personable attitude with a good sense of humor and ability to build rapport with customers and team members
  
• Demonstrated experience coordinating multiple stakeholders, timelines, and operational activities.
  
• Experience working with freight, shipping, imports/exports, logistics providers, or transportation-related operations is highly preferred.
  
• Strong ability to manage and prioritize multiple tasks in a fast-paced environment.
  
• Excellent organizational skills with exceptional attention to detail.
  
• Proven experience using business software, operational systems, CRMs, project management tools, or cloud-based platforms.
  
• Strong written and verbal English communication skills.
  
• Comfortable speaking with international stakeholders via phone, email, and messaging platforms.
  
• Self-motivated, proactive, and capable of working independently in a remote environment.
  
• Able to identify process improvement opportunities and contribute to building operational systems and procedures.
  

• Previous experience in automotive, logistics, transportation, freight forwarding, import/export, or vehicle-related industries.
  
• Exposure to Xero or similar accounting software.
  
• Experience with project management platforms such as Asana, Slack, Monday.com, ClickUp, or similar systems.
  
• Experience working with international customers and suppliers.
  
• Sales, account management, or business development exposure.
  
• Genuine interest or passion for cars, automotive culture, or vehicle trading activities.
  
• An interest in cars or the automotive space is a plus
  

Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!