Operational Due Diligence Project Coordinator

As an Operational Due Diligence (ODD) Project Coordinator, you will be responsible for coordinating, monitoring and strengthening operational due diligence practices across portfolios, third-party providers, projects and operational functions. The role drives accountability for risk identification, assessment, remediation and governance outcomes while supporting operational resilience and regulatory readiness.

You will provide data-driven insights, analysis & and recommendations regarding optimisation of the portfolio. You are responsible for analysing project, workload, and resource data and developing reports on these assets, working in close collaboration with a variety of IT stakeholders and business units.

Working with the Optimisation Manager, you will also identify and implement ways to continually optimise the operation of the portfolio, its processes and ways of working.

You will build trusted and effective relationships working with internal and external leaders.

Key Accountabilities and main responsibilities

Strategic Focus

• Co-ordinate operational due diligence activities and assessments.
• D ODD frameworks, standards and reporting.
• Track remediation actions and drive accountable closure.
• Develop executive reporting on risk, controls and governance.
• Coordinate governance forums and maintain risk registers.
• Monitor KRIs and escalate emerging risks.

Operational Management

• Developing, maintaining, and improving ODD Management methodologies and processes
• Developing dashboards, graphics, and reports for executive management and others in the business
• Coordinating with the project managers and other IT unit managers on project, workload, and IT asset information and processes
• Maintain and regularly update reports to reflect accurate costs, resourcing and project/portfolio health and keep the Portfolio Manager, Sponsor and key stakeholders informed
• Coordinate the portfolio governance forums and ensure tracking and closure of actions and decisions.
• Co-ordinating with project and program managers for forecast inputs
• Partnering with Finance to mitigate budget/forecast variances and assist in monthly/quarterly reporting processes.
• Ensuring project management and delivery teams have the appropriate tools for project financial planning and delivery tracking

People Leadership

• Be able to guide team members on complex issues with practical workable approaches/solutions.
• Build productive and professional relationships with key stakeholders and other cross-functional team members.
• Facilitate internal communication and effective collaboration.

Governance & Risk

• Identify, assess, and manage portfolio risks & issues.

Experience & Personal Attributes

• 3+ years Project Portfolio Coordinator experience or similar role
• Practiced in project management fundamentals (estimation, project planning, resource planning, issue management, risk management, change management, communication planning)
• Experience using project management and project scheduling software
• Experience creating reports, charts, and graphs for executive management
• Knowledge of and experience in Project Portfolio Management methodologies
• Experienced with Microsoft suite of tools and competent user of ServiceNow and/or Jira
• Understanding or experience in Agile delivery practices
• Experience working with multiple business and technical delivery teams
• Experience in presenting to small and medium size groups, and communicating and educating staff on new concepts and processes
• Experience writing procedures and documenting processes
• Excellent analytical skills, and oral and written communication skills
• Ability to work in a changing environment, evaluate priorities, and modify work plans as necessary

• Flexible and Hybrid Working – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening including police and employment history checks prior to commencement of employment