Onboarding Specialist, Self-Directed Services

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated.

The Onboarding Specialist provides administrative and customer service support to participant employers within Fello's Financial Management and Consulting Services (FMCS) program, guiding them through the hiring, onboarding, and training compliance process in alignment with the Maryland Developmental Disabilities Administration and FMCS standards. Core responsibilities include processing new hire documentation, conducting background screenings, verifying work eligibility through USCIS Form I-9, documenting state-required training certifications, supporting employee benefits administration, and responding to onboarding correspondence and service tickets in accordance with established timelines. This is a full-time, primarily remote position within the Self-Directed Services division.