Onboarding Specialist
Optomi · Henderson, Texas ·
- Seniority
- Junior
- Employment
- Part time
- Category
- Customer success
Provalus is seeking a Part Time Recruiting Coordinator to facilitate and oversee key new hire onboarding tasks, ensuring every required step is completed accurately, efficiently, and in compliance with company standards. This role requires a highly organized, detail-oriented professional who can manage sensitive information with discretion, communicate professionally with candidates and internal teams, and keep multiple onboarding processes moving forward at the same time.
Hours: Monday-Thursday 5m-9pm
Remote opportunities available
WHY WORK FOR PROVALUS
Provalus is a 100% U.S.-based company on a mission to create meaningful technology and customer experience careers in rural American communities where opportunities have traditionally been limited. Instead of sending work overseas, Provalus invests in small towns—building local Centers of Excellence (including locations such as North Wilkesboro, NC and Tahlequah, OK) and developing talent from within those communities.
Key Reasons to Join Provalus
1. Real Career Path, Not Just a Job Provalus hires people and actively develops them. Many team members start with customer support and advance into higher-level technical, quality, or leadership positions. On-the-job training is provided, and the company emphasizes skills growth and internal promotion.
2. Paid Training with No Experience Barrier Formal tech experience is not required for many entry-level roles. Provalus invests in training so you can learn systems, processes, and customer support skills while getting paid. This makes it an accessible starting point for people looking to build a long-term career in technology services.
3. Full-Time Stability and Benefits Positions are full-time with set schedules. Employees receive professional development support, opportunities for advancement, and a benefits package that includes COMPANY PAID HEALTHCARE.
4. Purpose-Driven Work in Your Community Provalus is built around revitalizing rural economies. Team members work for a company that deliberately chooses small-town locations and hires locally. For many employees, this means building a career close to home while contributing to the economic growth of their own community.
5. Supportive, Team-Oriented Environment. The culture emphasizes collaboration, mentoring newer team members, and continuous improvement. Employees are encouraged to share frontline insights that improve processes and customer experience.
6. Growing Company with Expanding Opportunities Provalus continues to open and expand sites across the U.S., creating more roles and advancement paths. As the company grows, high performers have increased opportunities to take on greater responsibility, move into specialized technical work, or step into leadership.
Who Thrives at Provalus
People who succeed here typically value clear structure, customer interaction, steady full-time work, and the chance to grow skills over time. Strong communication, reliability, a calm approach under pressure, and a willingness to learn are more important than prior technical
THE JOB
Responsibilities include:
Hours: Monday-Thursday 5m-9pm
Remote opportunities available
WHY WORK FOR PROVALUS
Provalus is a 100% U.S.-based company on a mission to create meaningful technology and customer experience careers in rural American communities where opportunities have traditionally been limited. Instead of sending work overseas, Provalus invests in small towns—building local Centers of Excellence (including locations such as North Wilkesboro, NC and Tahlequah, OK) and developing talent from within those communities.
Key Reasons to Join Provalus
1. Real Career Path, Not Just a Job Provalus hires people and actively develops them. Many team members start with customer support and advance into higher-level technical, quality, or leadership positions. On-the-job training is provided, and the company emphasizes skills growth and internal promotion.
2. Paid Training with No Experience Barrier Formal tech experience is not required for many entry-level roles. Provalus invests in training so you can learn systems, processes, and customer support skills while getting paid. This makes it an accessible starting point for people looking to build a long-term career in technology services.
3. Full-Time Stability and Benefits Positions are full-time with set schedules. Employees receive professional development support, opportunities for advancement, and a benefits package that includes COMPANY PAID HEALTHCARE.
4. Purpose-Driven Work in Your Community Provalus is built around revitalizing rural economies. Team members work for a company that deliberately chooses small-town locations and hires locally. For many employees, this means building a career close to home while contributing to the economic growth of their own community.
5. Supportive, Team-Oriented Environment. The culture emphasizes collaboration, mentoring newer team members, and continuous improvement. Employees are encouraged to share frontline insights that improve processes and customer experience.
6. Growing Company with Expanding Opportunities Provalus continues to open and expand sites across the U.S., creating more roles and advancement paths. As the company grows, high performers have increased opportunities to take on greater responsibility, move into specialized technical work, or step into leadership.
Who Thrives at Provalus
People who succeed here typically value clear structure, customer interaction, steady full-time work, and the chance to grow skills over time. Strong communication, reliability, a calm approach under pressure, and a willingness to learn are more important than prior technical
THE JOB
Responsibilities include:
- Onboarding Coordination: Coordinate new hire onboarding tasks, including background checks, drug screening registrations, credit checks, fingerprint screenings, and other pre-employment steps.
- Data Management: Enter and maintain accurate onboarding data across systems and records.
- Progress Tracking: Track progress, follow up on outstanding items, and keep onboarding moving smoothly.
- Communication: Communicate clearly and professionally with candidates, hiring teams, and internal partners.
- Confidentiality: Protect confidential information and handle sensitive details with discretion.
- Problem-Solving: Step back, assess the big picture, and create a plan when requests feel complex or urgent.
- Excellent attention to detail and commitment to accuracy.
- Strong organizational skills and reliable follow-through.
- Ability to work quickly without sacrificing quality.
- Professional, friendly communication style.
- Comfort with confidential information and sensitive conversations.
- Permanent authorization to work in the United States.
- Warm, helpful, and people-focused while maintaining professionalism.
- Calm under pressure and able to turn big asks into clear next steps.
- Adaptable, dependable, and comfortable managing multiple priorities.
- A collaborative onboarding team where accuracy and care directly shape every new hire's first experience with Provalus.
- Hands-on exposure to the full talent acquisition and onboarding process, with opportunities to grow into broader HR or recruiting roles.
- A mission-driven employer investing in the long-term growth of its people and community.
- Competitive pay, performance incentives, and a comprehensive benefits package, including company-paid healthcare.