Onboarding Specialist

Job Summary:

The Onboarding Specialist coordinates background check, clearance and onboarding processes for our statewide school transportation company by facilitating electronic and paper-based onboarding systems and processes. You will partner with candidates, internal staff and external vendors to facilitate completion of required forms and documents, capture and processing of candidate documents and schedule and receive results from drug tests, background checks, and physicals. You will verify candidate credentials, complete new employee I-9s and monitor all processes. In this role you will provide information and answer questions from candidates, teammates, and management to facilitate the onboarding processes and completion of required employment documents. You will also have responsibility for document scanning, uploading and / or transfer into personnel and operational storge files (both electronic and paper based).

A successful onboarding specialist should be well-versed in recruitment and hiring processes and general employment and hiring regulations. Success in this role will require high levels of organization, proficiency in learning and use of computerized systems and technology and have excellent communication and people skills, with a focus on treating candidates and internal staff as customers.

In this role you will report to a Regional Recruiting Coordinator and work with leaders and staff across the Krise organization.

Job Duties & Responsibilities

• Manages the company’s background check, clearance and onboarding processes and ensures all company requirements and employment laws are adhered to.
• Provides prompt and courteous customer services to candidates and internal contacts, to ensure outstanding onboarding experience. This includes, but is not limited to, answering telephone calls, texts and emails from candidates, teammates, and managers regarding new hire processes, paperwork requirements, and background checks; answering questions related to onboarding policies and establishes and maintains positive working relationships with management and internal and external customers.
• Identifies potential onboarding issues or concerns; researches, provides clarification, and facilitates problem resolution.
• Notifies management and/or departments regarding onboarding process issues; collaborates and advises as appropriate and escalates non-compliance issues and concerns.
• Serves as liaison between Krise and third-party vendors regarding background clearance processes, including drug testing, physicals and other background checks. Coordinates requests, answers questions, monitors, receives and files results.
• Assists managers with extension of job offers and facilitates candidate acceptance and access to Paycom system for on-boarding needs.
• Prepares and compiles reports on background check, clearance and on-boarding process and candidate status.
• As required attends on-site job fairs and other mass hiring events for assistance with candidate screening and processing.