On-Site General Manager

Location: Galleria/Uptown Houston, Texas 77056
Pay Range: $80,000
Employment Status: Full-Time

Position Overview:

We are seeking a proactive, detail-oriented, and results-driven On-Site General Manager to join our growing team. As an On-Site General Manager with RISE, you will provide strategic management, direction, and leadership to ensure the seamless operation of a premier condominium community. This role oversees daily facility operations, including maintenance, deed restriction enforcement, client communication, and project management. You will play a key role in delivering exceptional service, fostering strong client relationships, and enhancing the overall resident experience.

Key Responsibilities:

• Oversee the administration and operations of the Association in alignment with management agreements, policies, and procedures.
• Manage key areas including property maintenance, deed restriction enforcement, budget oversight, and legal matters.
• Organize, administer, and attend client meetings, typically in the evenings.
• Serve as the primary liaison between the Association Board of Directors, homeowners, and vendors.
• Conduct regular facility inspections to ensure compliance with maintenance and deed restrictions.
• Prepare Board meeting materials, bid comparisons, and other necessary reports.
• Monitor delinquency rates and oversee the collections process for assigned accounts.
• Provide strategic recommendations for major capital expenditures to maintain community standards.
• Act as a professional consultant to the Board, offering administrative, operational, and managerial guidance.
• Ensure compliance with state regulations, community governing documents, policies, and procedures.
• Deliver weekly updates on collections, compliance, service requests, and work order activity.
• Oversee client budgets and manage vendor payments.
• Foster positive relationships with residents, ensuring high service levels, timely resolutions, and effective communication.
• Demonstrate strong problem-solving skills to address and mitigate potential issues.
• Perform other duties as assigned.

Required Skills, Knowledge, and Experience:

• At least 1 year of experience in a leadership role with direct reports.
• At least 2 years of property management experience.
• General understanding of basic accounting principles.
• Strong leadership and management abilities.
• Proficiency in Microsoft Office Suite and strong data entry skills.

Education/Certification Requirements:

• Bachelor’s Degree from an accredited university preferred; High School Diploma or equivalent experience required.

Additional Information:

• All information will be kept confidential according to EEO guidelines.
• FLSA Status: Exempt
• Status: Full-Time
• Hours: Monday through Friday, 8 am to 5 pm, with occasional evenings and weekends as required.

Physical Requirements:

• Ability to lift up to 20 lbs.
• Majority of work will be seated, but requires standing, walking, and sitting throughout the day.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Typical Working Conditions:

• Primarily indoor work.
• May require working at any time of the day, evening, or night, including weekends.

Compensation and Benefits:

• Pay Range: $80,000
• Benefits Package:
  • 20 Days of PTO per Year + 11 Paid Holidays
  • Group Health (100% employer-paid for the base plan)
  • Life & AD&D Insurance
  • Available Dental, Vision, Short Term Disability, etc.
  • 401(k) Plan