Officer, Quality Assurance

Job Summary

The Officer, Quality Assurance plays a pivotal role in maintaining the integrity and reliability of laboratory operations by ensuring adherence to established quality standards and regulatory requirements. This position focuses on monitoring laboratory processes, identifying areas for improvement, and implementing corrective actions to enhance accuracy and efficiency. By supporting a culture of continuous quality improvement, the Officer contributes to the delivery of high-quality diagnostic services and patient care. The role is essential for upholding the laboratory’s commitment to excellence and compliance.

Responsibilities

• Conduct regular audits and inspections of laboratory processes to ensure compliance with quality standards, safety protocols, and regulatory guidelines.
• Monitor and document quality control activities, analyzing data to identify trends, deviations, and opportunities for process improvement.
• Collaborate with laboratory staff to implement corrective and preventive actions (CAPAs) and ensure consistent adherence to best practices.
• Assist in the development and revision of standard operating procedures (SOPs) and quality assurance documentation to reflect current standards and improvements.
• Provide training and support to laboratory personnel on quality assurance principles, data integrity, and compliance requirements.

• 3–5 years of experience in laboratory operations, quality control, or a related field, preferably within a healthcare or diagnostic setting.
• Bachelor’s degree (BSc) in Medical Laboratory Science, Biochemistry, or a related discipline.
• Professional certification in quality assurance or laboratory science (e.g., QMS, MLS(ASCP)) is an advantage.
• Strong knowledge of laboratory quality standards (e.g., ISO 15189, CLIA, CAP) and regulatory requirements.
• Excellent attention to detail, analytical skills, and the ability to communicate effectively with cross-functional teams.
• Must be a resident of Imo State or open to relocation.