Office & Systems Administrator

We are looking for a proactive and tech-savvy Administrator to streamline our daily operations. At Sumo Tech, we move fast. You will be the "glue" that holds our internal processes together - managing office logistics, supporting the sales team, and maintaining our internal software platforms to ensure our consultants can focus on delivering world-class IT solutions.

Key Responsibilities

1. Systems & Process Support

• Provide primary administrative support for internal platforms (including CRM and HRIS).
  
• Manage data entry and ensure record accuracy across client accounts and internal databases.
  
• Generate weekly operational reports and assist in tracking project milestones.
  

2. Sales & Client Coordination

• Assist the sales department with the preparation of professional quotes, proposals, and tender documents.
  
• Act as a point of contact for client queries, ensuring professional and timely communication.
  
• Coordinate scheduling for client meetings and technical consultations.
  

3. Office Management

• Manage vendor relationships, including office supplies, utilities, and facility maintenance.
  
• Oversee general office logistics to maintain a high-energy, organized workspace.
  
• Assist with basic financial admin, such as processing invoices and tracking expenses.
  

4. Documentation & Compliance

• Maintain digital filing systems for legal letters, partnership agreements, and service level agreements (SLAs).
  

Requirements

Required Skills & Experience

• Technical Proficiency: High level of comfort with the Microsoft 365 ecosystem and cloud-based business tools (prior experience with Zoho or similar ERP/CRM systems is a major plus).
  
• Communication: Exceptional verbal and written English communication skills.
  
• Problem-Solving: A "find a way" attitude with the ability to troubleshoot administrative bottlenecks independently.
  
• Organization: Masterful at multitasking and prioritizing tasks in a high-pressure environment.
  

Benefits

• Competitive salary based on experience.
  
• Opportunity to grow within a leading IT solutions provider.
  
• Exposure to cutting-edge cybersecurity and cloud technologies.