OCTO Program Manager Web Portfolio in Washington

Job DescriptionJob DescriptionThe District’s web. team manages a portfolio of concurrent initiatives across more than 100 agency websites. The largest is the dc.gov redesign, which itself comprises multiple sub-projects including design implementation, content migration, agency-wide launch, and integration of AI—powered search. OCTO requires an experienced Master Program Manager who can bring structure, visibility, and accountability across this full portfolio, ensure each sub-project has a defined scope and milestone plan, and give OCTO leadership a clear, current picture of status across all active work.

Key Duties:

Establish and maintain a portfolio-wide tracking system (RAID log, milestone schedules, dashboard) covering all active web team projects.

Run a recurring status reporting cadence to OCTO leadership across the full portfolio

Partner with OCTO SMEs to define project requirements and scope, including for initiatives that may require external vendor support

Advise on vendor/contractor scoping and deliverables, drawing on familiarity with SOW structure and government IT procurement norms

Track risks, issues, dependencies and action items across projects, escalating to OCTO leadership as needed

Report on project status, milestones, and delivery readiness across the portfolio, with the dc.gov relaunch as the flagship initiative

Minimum Qualifications:

Demonstrated ability to translate technical and business requirements into actional project scope, working directly with subject matter experts

Experience supporting or informing scope of work development for external vendor contracts (SOWs, deliverables, acceptance criteria)

Experience managing a multi-project portfolio simultaneously, including establishing. PM tooling, reporting cadence, and prioritization across competing initiatives

Bachelor's degree in a related field, or equivalent experience

11 years of program/project management experience, including large-scale website or CMS transition and migration projects

Experience managing multi-stakeholder government or enterprise projects

Working knowledge of Drupal CMS and website content migration practices

PMP certification

Familiarity with AI/ML project delivery timelines and dependencies a plus, given active AI integration work within the portfolio

Strong communication, organizational, and stakeholder management skills

Prior experience supporting DC government or comparable public-sector clients