Nurse Manager

The Nurse Manager is an RN and collaborates with clinical teams, manages nursing teams, and holds staff accountable.

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person’s individual story – consider joining us at Neighborhood! We are seeking a Nurse Manager who is passionate about providing high quality, patient-centered primary healthcare and collaborating with a kind team of professionals.

About the Role:

As a Nurse Manager you’ll use your critical thinking, good judgement, and interpersonal skills to identify solutions or approaches to patient problems. You’ll collaborate with clinical staff to design and implement meaningful and individualized patient-centered care.

Responsibilities include:

• Build relationships with providers and advocate for the needs of providers and nursing teams
• Supervise and develop nursing staff
• Participate in hiring and training nursing staff
• Assure nursing staff are cross trained in more than one department
• With the support of all clinical leadership, hold staff accountable for the highest level of consistency possible within the nursing department and site level clinical matters
• Coordinate clinical and non-clinical staff activities for a high quality, efficient, compassionate experience for every patient
• Assure nursing staff reviews and understands nursing guidelines, policies and procedures
• Collaborate with director of nursing to manage compliance of infection control and OSHA policies and procedures
• Manage site audits from nursing supervisors of CLIA labs, medication rooms, autoclave, clean and soiled utility room
• Collaborate with provider scheduler to ensure distribution of nursing schedules
• Manage issues related to medical supplies, including vaccinations, purchasing, charges for services, handling, storage, and proper technique training
• Serve as super user on EHR and other digital platforms
• Review staffing to providers per session, and assign nursing staff accordingly
• Read and interpret 3rd next available appointment report
• Assure nursing and clinical staff understand and abide by patient scheduling protocols including open-access scheduling
• Prepare a monthly nursing report for nursing and clinical leadership
• Participate in QA committee work
• Identify short-term and long-range issues, recommend courses of action, and implement directives
• Assist in development of annual budgets for nursing and non-clinical departments
• Attends trainings and meetings for professional development

Your primary location will be in Hamburg, NY and you will travel to all Neighborhood sites in Western New York as needed.

What it’s Like to Work at Neighborhood:

The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other’s ideas, and see opportunities to innovate and find solutions when challenges arise.

Education and Skills:

• BS in nursing; Master’s preferred
• Current New York State licenses as a registered nurse
• Current basic life support certification
• Minimum of 3 years clinical/nursing management/supervision experience; physician office/practice preferred
• Excellent written and verbal communication skills
• Conflict resolution and problem solving skills
• Able to read, write and speak the English language. A second language of Spanish preferred
• Kindness: you treat each person with respect and compassion, valuing each person’s story
• Resiliency: you see opportunities to innovate and find solutions when challenges arise
• Teamwork: you are open to others’ unique perspectives, and will collaborate to meet shared goals

What We Offer:

Compensation: $91,000 to $95,000 annually, based on a full-time, 40 hour work week

Benefits: Registered Nurse tuition reimbursement potential. You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off and holidays.

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal/family medicine, pediatrics, OB- GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We’re working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an equal opportunity employer.

Registered Nurse license