NOC Engineer at Hut 8 Corp – Miami | Jobyssey

YOU will serve as the operational backbone of the Network Operations Center You will monitor eight production sites triage alerts and independently resolve P3/P4 infrastructure incidents Working alongside the NOC Lead you will gain deep exposure to a modern GCP hosted operational stack You will monitor stacks Zabbix LibreNMS Grafana Graylog and escalate P1/P2 events to the NOC Lead within 15 30 minutes You will watch over network health across eight sites including WAN FortiGate firewalls Cisco switching Proxmox edge and Starlink backup readiness You will monitor DHCP scopes flag ISP circuit degradation You will maintain NetBox IPAM accuracy and the ISP account register You will execute Starlink account operations track device license calendars and assist with monthly site inventory audits You will handle approved maintenance window changes process VPN user provisioning revocations and retrospectives for emergency changes You will deliver mandatory crisp shift handover reports in Jira and draft knowledge base articles for new technical fixes

Responsibilities

Incident Response & Triage: Own the watch Monitor stacks (Zabbix LibreNMS Grafana Graylog) resolve P3/P4 issues using defined runbooks and accurately escalate P1/P2 events to the NOC Lead within 15–30 minutes
Infrastructure Monitoring: Watch over network health across 8 sites (WAN FortiGate firewalls Cisco switching Proxmox edge and Starlink backup readiness) Monitor DHCP scopes and flag ISP circuit degradation
Asset & Access Tracking: Maintain NetBox IPAM accuracy and the ISP account register Execute Starlink account operations, track device license calendars, and assist with monthly site inventory audits
Change & Access Execution: Handle approved maintenance window changes, process VPN user provisioning revocations, and retrospectives for emergency changes
Documentation: Deliver mandatory, crisp shift handover reports in Jira and draft knowledge-base articles for new technical fixes

Requirements

3+ years in a NOC or infrastructure support role (or 2+ years with proven on-call incident ownership)
Networking Fundamentals: Solid grasp of VLANs, DHCP, DNS, HSRP, routing, switching, and firewalls
Technical Stack: Familiarity with mainstream monitoring platforms (Zabbix, LibreNMS, PRTG) and ticketing systems (Jira)
On-Call Ready: Comfortable taking Tier 2 overnight/weekend escalation calls from TechOps, ownership-driven, and prompt to respond
Highly Desirable: Experience with FortiGate firewalls, OpenVPN, GCP/Cloud networking, NetBox IPAM, Proxmox virtualization, or high-density compute environments
Attributes: Alert, methodical, eager to learn, and fiercely reliable when on watch

Benefits

Medical, dental, and vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Paid time off

Explore more jobs

Responsibilities

Requirements

Benefits