NIBCO Assistant Manager- Seasonal

JOB SUMMARY
The overall purpose of this position is to assist the NIBCO Manager with the daily operations of NIBCO Ice and Water Park. The Assistant Manager provides on-site leadership during assigned shifts, supervises seasonal staff, supports facility safety and customer service, and assists with business operations including admissions, concessions, inventory, cash handling, equipment, and facility cleanliness. The Assistant Manager may also assist with staff onboarding, training, scheduling, and other administrative responsibilities as directed by the NIBCO Manager. Must be available to work a flexible schedule, including evenings, weekends, holidays, and special events as required by facility operations.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Assist with monitoring facility inventory and identifying equipment, concession, and operational supplies that need to be ordered or replenished.
• Assist with the orientation and training of seasonal employees and supervisory staff.
• Maintain and update required facility logs, records, checklists, and reports.
• Verify that daily cash reports and NIBCO deposits are accurate, properly documented, secured, and submitted according to established procedures.
• Provide on-site supervision and leadership during assigned shifts.
• Assign staff to appropriate work areas, coordinate breaks and rotations, and make operational adjustments as needed.
• Monitor employee performance and ensure staff follow established policies, procedures, safety expectations, and customer-service standards.
• Respond to patron concerns, employee issues, injuries, incidents, and other situations that occur during assigned shifts and notify the NIBCO Manager when appropriate.
• Ensure opening, operating, and closing procedures are completed accurately and thoroughly.
• Monitor the facility throughout the shift to ensure cleanliness, safety, equipment readiness, and an appropriate experience for patrons.

OTHER DUTIES AND RESPONSIBILITIES

• Report damaged, missing, unsafe, or malfunctioning equipment to the NIBCO Manager and assist with corrective action as directed.
• Perform other job-related duties as assigned by the NIBCO Manager.
• Perform other job-related duties as assigned by the Operations Manager.
• Assist with inventory control and the proper care, organization, storage, and routine inspection of facility equipment and supplies.

EDUCATION AND EXPERIENCE

• High school education, GED, or equivalent required.
• Must be a minimum age of 18 years.
• Must have a valid Driver’s License

KNOWLEDGE, SKILLS, AND ABILITIES

• Good verbal and written communication skills.
• High school education
• Ability to prepare and maintain a variety of records and reports.
• Computer skills and knowledge of software programs such as Microsoft Word, Google Sheets, Google Drive, and Microsoft Excel

PHYSICAL, MENTAL, AND VISUAL SKILLS
Must be able to spend several hours on your feet patrolling park staff and patrons

WORKING CONDITIONS

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Occasionally works in outside weather conditions.
• Occasionally exposed to cold conditions
• Occasionally exposed to toxic or caustic chemicals.
• Noise level in the work environment is usually moderately loud while in the concessions area and around the rink

POST OFFER TESTING REQUIRED

• The City of Elkhart is a Drug Free Workplace. Therefore, you must pass a post-offer drug screen (random drug testing may be conducted after employment).
• Background checks producing acceptable BMV and criminal history reports are required.

POLICY STATEMENT

• The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this job description to perform the principal duties, responsibilities and essential job functions.
• This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
• This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.