nttlimited · Bad Homburg, Germany ·
Provides second-line network support, troubleshooting complex incidents, and ensuring stable IT infrastructure for clients using routing, switching, firewalls, and monitoring tools.
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Der Netzwerktechniker (L2) (m/w/d) ist verantwortlich für die Bereitstellung eines professionellen technischen Second-Line-Supports für Kunden und stellt den stabilen und sicheren Betrieb ihrer Netzwerk- und IT-Infrastruktur sicher. Die Rolle umfasst die eigenständige Analyse, Diagnose und Behebung von komplexeren technischen Vorfällen, Störungen und Problemen sowie die nachhaltige Wiederherstellung der Services durch strukturierte Incident-, Problem- und Change-Management-Prozesse.
Das Hauptziel dieser Rolle ist die Sicherstellung der vereinbarten Service Levels (SLAs) durch effiziente Fehleranalyse, schnelle Servicewiederherstellung und die kontinuierliche Optimierung der Betriebsqualität. Dabei übernimmt der Netzwerktechniker (L2) die Verantwortung für eskalierte Vorfälle, führt technische Ursachenanalysen durch und arbeitet eng mit internen Fachabteilungen, dem Network Operations Center (NOC), Herstellern sowie Kunden zusammen.
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About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.