Network/System Support

Spectrum Marketing Companies is looking for an IT-savvy person with some experience to provide support for our network and system within our large, multi-facility, multi-platform, network environment.

And, while we are looking for a full-time, in-house, employee, we are open to exploring flexible hours for the right candidate with other responsibilities.

Here’s what our successful candidate will be doing:

• Monitoring performance, troubleshooting network problems and outages, scheduling upgrades and work on network optimization tasks.
• Managing VLAN’s, DHCP, DNS and other networking protocols.
• Configuring and maintaining switches, firewalls and Wi-Fi environment
• Managing, supporting, maintaining, and troubleshooting our networks, IT hardware, software, and services.
• Identifying, diagnosing, and resolving technical issues for our end users.
• Providing efficient problem resolution remotely or onsite at locations.
• Performing capacity planning, performance optimization, and preventative maintenance duties such as backup/recovery testing.
• Providing exceptional customer service through communication, documentation
• Performing patch updates and vulnerability remediation of computer systems and network components.
• Reviewing system logs and identifying issues that need resolution
• Keeping up to date on security bulletins from software and hardware vendors
• Maintaining and updating S.O.P documentation as processes change

You may be the right candidate for us if you have:

• Experience with a virtual server environment, preferably Hyper-V.
• Experience managing Microsoft Remote Desktop.
• Understanding of networking concepts VLAN’s, subnet, DHCP etc.
• Knowledge of and experience with a Microsoft Windows Active Directory environment.
• Knowledge of security concepts and VPNs.
• Strong knowledge of networking concepts specific to Cisco networks.
• Experience at Network/System Administration (we’re leaning toward 2-5 years)
• Strong trouble-shooting and critical thinking skills
• Ability to learn and adapt to new technology and new procedures
• Effective communication skills
• SonicWall Experience would be helpful
• Mac OS X experience would be helpful