Network & Security Engineer on a Managed Services team in Auckland, providing L2 support across routing, switching, firewalls and VPNs, monitoring and responding to network/security alerts, and automating operational tasks (Python, CLI). Hands-on role with vendor work, documentation, 24x7 on-call, and direct customer contact.
We're looking for a Network & Security Engineer to join a Managed Services team. This role is ideal for someone who enjoys hands-on engineering, structured operations, and improving how networks are run through automation and smart service management. You'll work in a high‑trust environment where doing the right thing, continuous learning, and operational excellence matter.
What you'll be doing
Providing L2 network and security support across routing, switching, firewalls and VPNs
Performing configuration changes, firmware upgrades and proactive maintenance
Monitoring, triaging and responding to network and security alerts (SNM-focused)
Supporting and escalating events related to DDoS, XDR and cyber security tooling
Maintaining accurate technical documentation and customer environments
Automating and orchestrating operational tasks to reduce manual effort and improve reliability
Working with vendors and internal teams to resolve issues
What you'll bring
2-5 years' experience in an enterprise or MSP environment
Strong experience with datacentre and enterprise networking