Who We Are
SwitchThink Solutions is a fast-growing technology company supporting our parent organization, Desert Financial Credit Union, and more than 175 external credit unions nationwide. Our solutions are built on the Correlation Keystone Platform and complemented by managed services, cloud hosting, disaster recovery, business intelligence, and AI offerings.
Our clients trust us. We have maintained zero customer churn for eight years and consistently earn strong client advocacy, with an NPS of 84. Our employees are equally committed, bringing a collaborative, team-oriented mindset and a shared passion for excellence. Backed by the financial strength of Desert Financial Credit Union, we offer stability alongside meaningful growth opportunities.
Who We Are Looking For
The Network Operations Engineer is responsible for maintaining and monitoring functional and secure computer networks, including local area and multi-tenant networks (LANs), wide area networks (WANs), the internet, intranets, and other data communication systems. Maintains standards, tests, and evaluates networks and security. This is a hybrid role located in Phoenix, Arizona.
What you will do here:
- Maintains network and security solutions maintaining highly available, standardized, and regulated datacenters and distributed networks.
- Implement highly secure network solutions leveraging networking tools including VMware, Cisco IOS, Palo Alto Firewalls, Load Balancers, wireless access points, and SD-WAN solutions.
- Support CUSO Client VPN implementations and support vendor and client connectivity.
- Analyze, isolate, and remediate issues and monitor networks to ensure security, availability, and performance,
- Leverage advanced networking protocols to strategically drive the networking environment to drive scalable solutions.
- Support multi-carrier WAN network connecting 50+ branch locations and a growing number of external clients located across the country.
- Implements and supports CUSO client VPNs implementation for vendors and client location connectivity.
- Protecting data, software and hardware by coordinating, planning, and implementing network security measures.
- Perform other job-related duties as assigned.
What you will need:
- Bachelor's degree in Computer Science, Information Technology, or other related topic (preferred) OR equivalent combination of education and experience required.
- 6+ years Network Operations, Network Engineering, Data Center Management required.
- 4+ years experience with Management of Palo Alto Firewalls required.
- 4+ years experience working in a regulated environment providing SOX, PCI, SSAE, NCUA, or FDIC governance required.
- 1+ years experience in Server administration, Security administration, Cloud and emerging technologies such as Software Defined Networks required.
- Deep understanding of routing and switching protocols in a highly available data center environment required.
- Deep knowledge of supporting infrastructure related disaster recovery scenarios
- Expertise managing Software defined networking leveraging VMWare NSX required.
- Expertise constructing security policies using Palo Alto Firewalls required.
- Technical problem solving ability using tools including WireShark, vRealize Network Insight, and Panorama required.
- Demonstrated ability to work well within a team environment required.
- Excellent communication skills required.
- Cisco CCNA, CCNP, or CCIE required.
- Palo Alto PCNSA required.
- Cisco VoIP or other technical certifications preferred.
What We Offer
- A collaborative, people-first environment where your expertise directly shapes technology solutions that support credit unions and the communities they serve. At SwitchThink, you’ll work alongside experienced, mission driven professionals who value curiosity, thoughtful problem-solving, and delivering meaningful outcomes for clients.
- Competitive compensation and comprehensive benefits, paired with strong opportunities for professional growth and long-term career development.
- Flexibility that supports real work life balance, including generous paid time off, paid holidays, and flexible scheduling.
- Exposure to modern, enterprise scale technology solutions, including cloud platforms, business intelligence, and AI enabled services within a regulated financial services environment.
- Ongoing investment in your development through training, certifications, continuous learning, and clearly defined career pathways—supported by the stability of our credit union foundation and the innovation of a growing technology organization.
Job Location: Phoenix, Arizona
Job Type: Hybrid
Unlock the possibilities!
For additional information about our organization, careers, and benefits visit:
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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