Network Engineer/RPM

Description:

Company Payroll: Indovision Services Pvt Ltd

Position: Network Engineer/RPM

Client: Vodafone idea

Qualification: BE

Work Experience: 2-5 yrs. in the Telecom industry

Additional qualification: Preferred CCNA Certified.

Brief roles and responsibilities of resources are as given-

• Single point of contact for any nationwide escalation.

• Single point of contact for any information sought by bank.

• Ensure committed delivery on the project rollout front.

• Ensure committed delivery on the network uptime front.

• Ensure smooth achievement of project timelines.

• Ensure compliance of the Contract and SLAs through supervising the performance of other

personnel of the Bidder involved in service deliveries etc.

• Managing/Supervising timely resolution of escalations/tickets via Circle level

Project Managers and Bidders NOC.

• Monitor all allotted branches links with due diligence and take follow-up with their backend

team for immediate restoration of all such downlinks as per the SLA uptime.

• Contact branches end usersto understand the problem while identifying fault.

• Allocate the down-call to all concerned Zonal engineersforimmediate action.

Requirements

Core competencies, knowledge, and experience:

• Responsible for all technical issues concerning the network.

• Point of contact for all technical queries and faultresolution.

• Shall have the primary responsibility of ensuring a smooth network functioning

without congestion, and downtime.

• To provide all kind of SLA reports to the designated Bank team as per the schedule and as

and when asked by Bank officials.

• Coordinate with concerned ZO/branch for smooth new link commissioning

• Coordinate with bank NSI for restoration of existing links and configuration of new links on

Router.

• Maintain database of network provided by concerned bidder.