Description
Purple Rock IT Solutions is a Dubai-based IT infrastructure, networking, and systems integration company delivering enterprise IT solutions, managed services, and large-scale event technology deployments across the UAE and Saudi Arabia. Our projects range from corporate offices and managed IT environments to international events, exhibitions, sporting venues, and temporary network deployments.
We are looking for a hands-on network engineer who enjoys both project delivery and ongoing support. The ideal candidate will have strong experience with enterprise networking technologies, wireless deployments, troubleshooting, and network monitoring, and be comfortable supporting both managed services (MSP) clients and event-based network environments.
This is a hands-on role and is not suitable for candidates seeking purely desk-based, NOC-only, or remote positions.
Requirements
Network Infrastructure
- Configure, deploy, and maintain LAN, WAN, and wireless network infrastructure.
- Install, configure, and troubleshoot switches, routers, firewalls, wireless access points, and related network services.
- Manage routing, switching, firewall, VPN, and wireless network environments.
- Perform firmware upgrades, security updates, preventive maintenance, and network optimization activities.
- Monitor network performance and availability to ensure maximum uptime and reliability.
Troubleshooting & Support
- Diagnose and resolve network connectivity, performance, and security issues.
- Perform root cause analysis (RCA) for recurring incidents and implement permanent corrective actions.
- Support managed IT services (MSP) clients through remote and onsite troubleshooting.
- Participate in escalation support for critical incidents and service outages.
- Maintain detailed documentation of incidents, solutions, and network changes.
Project Delivery
- Support network implementation, migration, expansion, and infrastructure upgrade projects.
- Participate in site surveys, technical assessments, and solution deployment activities.
- Assist with structured cabling, wireless deployments, and network commissioning.
- Work closely with project managers, technical teams, and vendors to ensure successful project execution.
Event Network Support
- Design, deploy, monitor, and support temporary event networks.
- Configure enterprise wireless solutions for exhibitions, sporting events, conferences, and activations.
- Monitor bandwidth utilization and network performance during live events.
- Provide onsite support during build-up, live event operations, and de-rig periods.
- Troubleshoot network issues under time-critical conditions.
Documentation & Reporting
- Create and maintain network diagrams using Microsoft Visio.
- Document network configurations, IP schemes, topology diagrams, and standard operating procedures.
- Prepare technical reports and recommendations for infrastructure improvements.
Technical Skills & Knowledge
- Strong understanding of TCP/IP, subnetting, routing, switching, VLANs, STP, DHCP, DNS, NAT, and VPN technologies.
- Experience with firewall configuration, network security, and access control.
- Knowledge of wireless network deployment, troubleshooting, optimization, and heatmap surveys.
- Familiarity with network monitoring, bandwidth analysis, and performance troubleshooting.
- Ability to create network diagrams and maintain technical documentation using Microsoft Visio.
Preferred Qualifications
- Diploma or bachelor’s degree in IT, networking, computer science, or related field.
- 3–6 years of experience in network deployment and support.
- Experience with enterprise, multi-site, MSP, and event network environments.
- Hands-on experience with Fortinet, Ubiquiti UniFi, Cisco/Meraki, Aruba, and Peplink solutions.
- Relevant certifications such as CCNA/CCNP, Fortinet NSE/FCP, Aruba, Ubiquiti, or Peplink are an advantage.
Benefits
- Training and certification sponsorship opportunities.
- Exposure to enterprise networking technologies.
- Opportunity to work on high-profile events and infrastructure projects across the UAE and KSA.
- Career growth within a fast-growing systems integration and managed services company.