Network Engineer - Global WAN

Building a secure network is your hobby, but you can switch easily in a mindset to an enterprise environment where uptime, performance, and security are critical to serving our customers optimally. You have a strong focus on improvement of processes, procedures and the Way of Working. You take initiative easily, and you strive to the optimal satisfaction of both our consumers as well as the engineers within the squad. You are energetic, creative, and you have a can-do mentality. You are a team player; collaboration and sharing knowledge is a natural behavior.

You will join an international team who is responsible for ING’s Global WAN infrastructure. The GWAN&NS (Global Wide Area Network & Network Services) squad is the linking pin between internal international consumers and the external network infrastructure supplier, in addition to the several other network services. The Network Engineer is part of the squad responsible for the design, implementation, and operation of the GWAN.

You will innovate and participate in agile work processes such as stand-ups, sprint reviews, and planning. Together with the Product Owner, the team (Squad) works on common goals and a shared backlog. You will take care of all reporting and guide the squad in the right direction to improve the services and satisfaction. You are not shy in supporting the other squads within the area and our tribe. You feel comfortable in a role as a trusted advisor. We use video and collaboration tools to facilitate the communication process.

You recognize yourself in this profile (Competencies)
You have experience in implementing, configuring and changing network infrastructure. You are able to develop and challenge network designs on technical implementation and security aspects. You are pro-active and are verbally and written competent in the English language.

Competencies – Skills

• You have broad knowledge of LAN-, WAN- and DC environments. CCNP level or comparable

• Broad experience with (routing and switching) protocols (TCP/IP, BGP, OSPF, MPLS, STP etc) in a mainly Cisco-oriented, high available, legacy and SDWAN environments.

• Design experience with cloud-based hybrid networks.

• Knowledge and experience with Firewall products, load balancing and broad experience with network management tools like Cisco ACS and/or monitoring tools like Grafana, Prometheus, Telegraf etc.

• Experience with or affinity with Network Services (e.g. Cisco ISE, NTP)

• Scripting in Perl or Python is a pre

• You can manage (monitor, evaluate, continuously improve) Incident, Problem, Change and Configuration Management processes implemented in ING and contractually agreed with our Network Service Provider

• Leading, supervising and being on top of the Network Service Provider to drive them to the solutions while ensuring the availability and the performance of the network.

• Technical implications of Security and Risk principles

• Clear understanding of consumer context and needs, as well as the value-add of your service to the consumer

• Understanding of the Scrum methodology (e.g. backlog and sprint planning, review and marketplace)

• You are inspiring, full of energy and passionate

• Focused on working together, facilitating others within the team to be successful

• Strong analytical skills

• Strong people management skills

Competencies - Behaviors

• The mindset of openness and willingness to try new ways of working and technologies

• End-to-end ownership mindset

• Active team player who takes responsibility

• Independent and autonomous in completing tasks

• The mentality of continuous improvement of the service and way of working

• Reflects upon behaviours and performance to proactively identify improvement areas

• Strong problem solver to structure and improve complex situations

• Coaches' others to help their individual development

Your education and background

• Professional and intellectual IT ability at least a bachelor’s degree

• Certifications or proven proficiency in Networking and Security

• Certifications or proven proficiency in one or more programming/scripting languages

• Excellent command of spoken and written English