Network Administrator - L3 Support
Arctic Wolf · Bengaluru, IND ·
- Category
- Network engineering
- Experience
- 5+ years
- Visa sponsorship
- No
- Company size
- 1000+
Arctic Wolf · Bengaluru, IND ·
Enhanced Computing Solutions · Sparks, MD
PTW · London, England, United Kingdom
West Fraser · Vancouver, British Columbia, Canada
Anduril Industries · Ashville, Ohio, United States
At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.
If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!
Our mission is simple: End Cyber Risk. We’re looking for a / an IT Infrastructure Adminstrator to be part of making this/that happen
Position Overview and Objective
The IT Infrastructure Administrator is responsible for the day-to-day administration, support, security, and continuous improvement of enterprise network and office technology infrastructure. This role supports corporate offices, core network services, connectivity, and related infrastructure systems across global locations, and partners closely with internal IT and Enterprise Security Teams to deliver reliable, secure, and scalable services.
Responsibilities
As a Network Administrator at ARCTIC WOLF, you will:
Administer and support corporate network infrastructure through both hands-on and remote operations
Triage, respond to, and manage incidents and service requests including those related to IT infrastructure, cloud systems, and global network connectivity
Configure and support network infrastructure including UPS systems, wireless access points, firewalls and switches
Participate in an on-call rotation supporting network infrastructure and global offices outside standard North America business hours
Maintain and support network operations across global office and infrastructure locations
Plan, implement, and support infrastructure projects for IT and other internal teams, including firewall upgrades, device trust initiatives, network monitoring improvements, hardware and software deployments, and office buildouts
Document and diagram networks and systems, configurations, and changes
Monitor network security, capacity, and stability, and respond to alerts
Collaborate virtually and in person with team members across North America and other global regions
Provide occasional support for office collaboration and workplace technology, including Zoom Rooms, digital signage, room schedulers, and intercom systems
Adapt to changing business priorities, technologies, and operational requirements
Participate in ongoing training and professional development relevant to the role
Provide escalation support to the IT helpdesk for infrastructure-related issues
Experience and Requirements:
We’re looking for someone with experience in:
Key Competencies
Minimum Qualifications
2-5 years of experience as a Network Administrator, Network Engineer, Infrastructure Administrator, or similar role
Hands-on experience with enterprise switches, firewalls, wireless infrastructure, and network troubleshooting
Experience with incident response, operational support, and service request management
Working knowledge of network security fundamentals, VPNs, authentication, DNS, and DHCP
Experience with Linux administration and scripting or automation workflows
Strong written and verbal communication skills
Ability to document systems, procedures, and network changes clearly
Preferred Qualifications
Environment and Physical Demands
Travel Requirements
Ability to travel domestically and internationally as required
Typically up to 10% travel
On-Camera Policy
To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
About Arctic Wolf
At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All India wolves receive compelling compensation and benefits packages, including:
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing [email protected]. View our Hiring Page to learn more about our application process.
Security Requirements
soterahealth · Broadview Heights