Network Administrator

Salary: $85,000 – $94,000 per year

Dux Manufacturing Limited trading as Dux Hot Water is a leading manufacturer and importer of water heaters for domestic applications. In 2015, Dux celebrated 100 years of operation in Australia. This was a very significant milestone celebrated and done with a commitment to Australian Manufacturing through our state-of-the-art production facility in Moss Vale.

Dux Hot Water is part of the global hot water powerhouse, Noritz Corporation. With annual global sales of over $2bn, 15 manufacturing facilities located across Japan, China, and Australia and nearly 10,000 employees, Noritz provides Dux Hot Water with an undeniable scale and hot water expertise.

The company is seeking a full-time permanent Network Administrator for our Information Technology team. This role will report to the Information Technology Manager and be based at Moss Vale in NSW.

You will be part of a high performing, small team of dedicated professionals. With your previous experience in managing and maintenance of Windows Server and desktop environments together with demonstrated skills in computer networks, you will join a team that is customer focused on delivering best of breed solutions.

As a professional and self-motivated network administrator, your primary responsibility is to ensure maximum uptime of all systems. You will be required to support various network infrastructure projects, troubleshoot and problem solve day to day user issues, and assist in supporting IT’s helpdesk.

THE SUCCESSFUL APPLICANT

The following experience and skill set is essential for this role:

· Hold Tertiary qualifications in ICT and other relevant industry certifications in network engineering and security.

· At least 2 years’ experience in installing, configuring and managing LAN/WAN/VPN Management (Cisco desirable), routers, switches, WAPs.

· Strong understanding of computer network infrastructure.

· Backup systems (Veeam), Upgrades / patching of various Windows / Linux OS environments.

· Security and compliance (Cisco Umbrella, Cisco DUO, Cisco Secure Endpoint, Vulnerability scanners).

· Exposure in helpdesk (Ticketing) systems (Freshdesk desirable).

· Monitoring & maximising network performance.

· Good analytical and problem-solving skills.

· Excellent written and verbal communication skills.

· Ability to develop new policies, processes and work instructions

· Superior technical documentation skills.

Job Duties:

• Oversee and maintain the daily operations of the company’s computer networks.

• Install hardware & software.

• Maintain IT operations e.g applications, email, hardware, software and network security

• Optimise network security protocols e.g SSL, SFTP, VPN to ensure data is protected.

• Collect, understand and refine business requirements.

• Assess and evaluate various potential solutions to meet both business and operational requirements.

• Making recommendations to address weaknesses & inefficiencies in the company’s computer networks.

• Troubleshoot issues with LAN / WAN and any other network segments in the company.

• Conduct routine network audits.

• Participate in hardware / infrastructure purchasing decisions.

• Plan & execute hardware & software upgrades / patches.

• Configure newly purchased computers ready for use.

• Collect & analyse data to optimise network performance and availability.

• Onboard / Offboard users to the network.

• Ability to create network diagrams and documentation for design and planning network communication systems.

• Maintain & prioritise tickets in the company’s helpdesk system “Freshdesk”.

Good to know:

· Cisco hardware / software.

· Some experience in VDI (Virtual Desktop Infrastructure) implementation.

· Microsoft 365 / Azure administration

WHAT'S ON OFFER

We offer a competitive salary commensurate to qualifications and experience for the right candidate. The salary range not including superannuation is between $85K - $94K. This is a full-time opportunity. You will be required to work from our office in Moss Vale, NSW Australia. The successful candidate will need to have full working rights in Australia, with the ability to work 38 hours per week.