NetSuite System Administrator (Eastern or Central Time Zones)

Location: (US Required) Remote - only in Eastern or Central time zones
Required Certification(s): NetSuite certifications of various sorts to be required. Please provide any current certifications in your application w/your resume
Strong candidates will have experience in: NSBP, Salesforce, Celigo, Vertex, and/or Workato
Visa sponsorship: Peak Technologies will not support/pursue visa sponsorships for this role now or in the future.
Salary: $90k-$115k+/- annually
Schedule: Mon-Fri 8am-5pm +/-

JOB SUMMARY & SCOPE
The NetSuite Systems Administrator will play a crucial role in managing and maintaining our NetSuite platform, ensuring its optimal performance, security, and usability.

KEY ACCOUNTABILITIES

Configure and customize the NetSuite system to align with the organization’s business processes and requirements.
Create and maintain custom fields, forms, workflows, records, and reports to support various departments.
Provide technical assistance to end-users, addressing inquiries, troubleshooting issues, and offering solutions promptly.
Conduct training sessions to onboard new users and enhance existing users’ proficiency in utilizing NetSuite effectively.
Manage user roles, permissions, and access controls to ensure data security and compliance with company policies.
Regularly review and update security settings to mitigate potential risks and vulnerabilities.
Plan, coordinate, and execute regular system upgrades, patches, and enhancements to maintain the system’s stability and feature set.
Collaborate with cross-functional teams to perform testing and ensure seamless transitions during upgrades.
Collaborate with developers and integration specialists to design, implement, and maintain integration between NetSuite and other applications/system.
Oversee data imports, exports, and data quality initiatives to ensure accurate and reliable data within the system.
Monitor system performance and proactively identify areas for improvement, implementing optimization strategies as needed.
Troubleshoot and resolve performance-related issues, ensuring minimal disruptions to business operations.
Maintain comprehensive documentation of system configurations, processes and procedures for reference and knowledge sharing.
Stay informed about NetSuite best practices and industry trends, recommending improvements to enhance system efficiency and effectiveness.

EDUCATION + EXPERIENCE + KEY TRAITS

Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience)
Demonstrated experience as a NetSuite Administrator or similar role, including hands-on experience configuring and customizing NetSuite
Strong understanding of ERP systems, database management, and system integration concepts.
Proficiency in scripting languages (JavaScript, SuiteScript) for customizations and automation.
Excellent problem-solving skills with a proactive and analytical approach to troubleshooting.
Ability to communicate effectively with technical and non-technical stakeholders.
Prior experience with security and access management within NetSuite.
Familiarity with software development life cycle (SDLC) processes and methodologies.
NetSuite certifications (Administrator, SuiteFoundation, etc.) are a plus.
Demonstrated ability to navigate change and guide teams through transformational initiatives.

TYPICAL PERFORMANCE TARGETS

SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
INNOVATION: Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS

Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
Read and interpret documents, procedure manuals and various correspondence from both internal and external.
Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION

Role does not require supervision of direct and indirect reports.

DECISION MAKING + REASONING

Able to take accountability and responsibility for business target delivery and decision making.

WORKING RELATIONSHIPS

Peak Executive Team
Peak Management Team
ERP Vendors

PHYSICAL REQUIREMENTS

Activity

Amount of Time

None

Under 1/3

1/3 to 2/3

Over 2/3

Stand

X

Walk

X

Sit

X

Use hands to finger, handle, or feel

X

Reach with hands and arms

X

Climb or balance

X

Stoop, kneel, crouch, or crawl

X

Talk or hear

X

Lift Up to 25lbs

X

Travel

X