National Accounts Project Manager II
Everon · Irving, Texas, United States ·
- Category
- Project management
- Experience
- 5+ years
- Company size
- 501-1000
Manages large-scale security system installation projects for national accounts, coordinating timelines, budgets, subcontractors, and customer communications to ensure on-time, on-budget delivery in the commercial security industry.
Company Overview:
At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.
Position Summary:
The National Accounts Project Manager II is responsible for leading complex security system projects from planning through completion, ensuring projects are delivered on time, within budget, and to customer expectations. This role manages project schedules, resources, financial performance, subcontractors, and customer communications while driving quality, operational excellence, and customer satisfaction. The Project Manager also partners with internal teams and customers to mitigate risks, resolve issues, and ensure successful project delivery. Additionally, this position oversees project financials, monitors key performance metrics, and identifies opportunities to improve processes, efficiency, and overall project outcomes.
Duties & Responsibilities:
- Effectively plan, execute, monitor and control, and close projects using principles, methods, and standard techniques that are appropriate for the specific project.
- Proactively communicates project requirements to project team and wider stakeholders as and when required and maintains accurate and up to date records of job status, job changes, material flow and other control records necessary for processing of internal and external reports.
- Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customer and seek to continuously improve customer satisfaction.
- Develop appropriate planning documents including project plans, scope documents, SOW’s, charters, Execution Playbooks, etc. Reviews requirements to determine scope, effort, schedule, time frame, funding requirements, staffing requirements, allotment of available resources to various phases of the projects, and metrics.
- Develop appropriate sub-plans such as a communications plan, quality assurance plan, resource plan, procurement plan, deployment plan, etc.
- Identifies potential project risks and develops/implements strategies to minimize impact and control deviations from estimated costs and project deadlines.
- Coordinates the procurement of materials, supplies, services and controls necessary for timely and cost-effective completion of project within budget.
- Establish pricing agreements with subcontractors.
- Review and manage contracts with General Contractors or Customer.
- Establish project milestones and analyze costs; utilizes financial systems to review actual versus estimated job cost and to provide timely and accurate project cost reports; identify reasons for low job site productivity and determine impact on the project; adjusts or corrects project plan and/or project cost estimates as necessary to meet financial goals.
- Manage the Monitoring and Controlling aspects of a project including issue/risk identification and resolution, change management, reporting and internal/external communication, financial management, metrics, etc.
- Identify, document, and prioritize project change requests and facilitate approval process. Re-plan as necessary based on changes.
- Set and manage expectations with resource manager(s) and team member(s) regarding allocation to the project and performance expectations.
- Ensure effective Quality Assurance/Quality Control mechanisms are in place and adhered to.
- Execute project closeout activities including turnover to appropriate operations teams.
- Manage project resources effectively.
- Follow-up and report on key metrics including customer satisfaction.
- Leads the definition, execution, and delivery of project deliverables.
- Strong financial analytical skills including cost control
- Generate new techniques, ideas and solutions that can improve delivery quality, increase efficiency, and reduce costs. Identifies lessons learned and shares with organization.
- Support other groups as needs arise.
- Performs other duties as assigned.
- Prepare formal correspondence in response to customer’s questions or concerns. Handle escalated customer calls as needed.
Knowledge/Skills/Abilities:
- Advanced Domain knowledge/expertise in the commercial security industry
- Demonstrated proficient level of history of Project Management leadership including leading multiple simultaneous projects, large complex projects, long-duration and high dollar value projects
- Intermediate technical understanding of electronic security industry
- Ability to organize, plan, and set priorities and work in a highly deadline-oriented environment.
- Strong organization and matrix management skills.
- Strong interpersonal skills and ability to work in a team environment and build relationships.
- Strong communication (verbal, written, presentation) and negotiation skills.
- Strong analytical skills necessary to resolve problems and look for solutions. Solid conflict resolution skills
- Strong knowledge of sales, installation, billing, and monitoring systems which assist managing National Accounts.
- Advanced skills in the application of Project Management fundamentals, methodologies, and tools.
- Intermediate MS Office and Project skills.
- Maintain knowledge of industry and company operations.
- Upgrade and/or enhance supervisory skills by participating in available classes, training, and seminars continuously.
- Ability to travel as required.
Minimum Qualifications:
- Bachelor’s degree preferred
- 5+ years of relevant experience in the alarm industry and Project Management (or equivalent)
- Alternative combination of education and experience.
- Advanced electronic security industry knowledge
- Construction experience preferred
- CSPM or PMP certification preferred