MVNO Business Operations Support , Partner Sales No.2 Group - Partner Sales Section , Partner Sales Department , Group Sales Division (GSD)

Job Description:

Department Overview
Rakuten Mobile is currently focusing heavily on its enterprise business, and the Partner Sales Department is responsible for creating and expanding business through partners (MVNOs or sales agencies). We are leading the transformation of the telecommunications industry, based on the unparalleled and innovative technological infrastructure realized by Rakuten Mobile.

＜The Partner Sales Section＞
In the Partner Sales Section, we work with our MVNO (Mobile Virtual Network Operator) partners to acquire corporate lines. MVNOs are telecommunications carriers that provide new value to the world by combining their own services and sales channels with Rakuten Mobile's services.
As such, there are as many needs as there are partners, and we possess various functions to meet those needs. We provide thorough training for those who are unfamiliar with the telecommunications industry or the nature of MVNOs, creating an environment where even those without prior experience can thrive.

Position:
Why We Hire
We are looking for individuals who have experience in business support and operational improvement, or who are interested in acquiring these skills. Upon joining the company, we will work together to plan your career path while discussing your experience and aptitudes.

Position Details
＜Business Support & Operational Improvement＞

1.Business Support
You will support the smooth execution of internal operations, efficiently handling routine tasks so that members in sales, planning, and other areas can focus on their core responsibilities. Centered on data entry and management, you will serve as the foundation of our organizational operations.

2.Operational Improvement
You will analyze internal business processes to identify inefficiencies and issues. By introducing IT tools and systems, and reviewing business workflows, you will aim to improve efficiency, automation, and quality across all operations.

＜Job Rewards and Appeal＞
1.A Foundation for Stable Work and Career
Because there is a certain level of routine work, learning the tasks is relatively quick, and you can engage in your work stably. Through this, you will learn the company's overall structure, the roles of each department, and the flow of business, acquiring highly versatile skills that are needed in any company.

2.Cultivation of Problem-Solving Skills
Daily improvement activities are extremely important, especially for routine tasks. To perform tasks efficiently and without errors, we value asking "Why?" If there is a better way, you have the authority to implement improvements yourself. In this process, you will cultivate problem-solving skills that remain relevant even in the AI era.

Work Environment
The entire section currently consists of about 20 people, but we expect it to expand to an organization of about 30-50 people in the future. Within this, the business support team consists of about 5-7 members, and we work as a team to balance the workload so that it does not fall disproportionately on one person.

Mandatory Qualifications:

・Experience using Microsoft PowerPoint/Excel/Word
・Business-level Japanese communication skills
・TOEIC score of 600 or higher
In addition to the above, approximately 3 years of experience in any of the following 1-3:

1.Experience in business process analysis and improvement: Experience in identifying inefficient operations or issues, and planning and executing improvement measures.

2.Experience in introducing IT tools or systems: Experience in introducing and utilizing IT tools or new systems to improve operational efficiency.

3.Experience in reviewing business workflows: Experience in improving business workflows to contribute to efficiency, automation, and quality improvement.

Desired Qualifications:
・Those who want to work while connecting with people inside and outside the company
・Those with strong communication skills and a positive attitude
・Those who are proactive and agile in their actions

Other Information:
Additional information on Location
Tokyo (Futako Tamagawa Rise Office)

Additional information on Secondment
None planned for the time being

Additional information on Transfer
None planned for the time being

Additional information on English Qualification

We require employees to achieve a TOEIC score of 800 or higher within two years of joining the company. Alternatively, you may provide proof of equivalent English proficiency through other recognized certifications or a university degree (or higher) from an English-speaking country.

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Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)