Mobility and Immigration Consultant

We are seeking a highly motivated Mobility & Immigration Consultant to join our Client Services team. This hybrid role combines corporate immigration case management, destination services, and global mobility support, providing end-to-end assistance to corporate clients and relocating employees.

The ideal candidate enjoys working in a fast-paced, customer-focused environment and is passionate about delivering exceptional service experiences. You will play a key role in supporting international assignees, managing immigration processes, coordinating relocation services, and ensuring a seamless employee transition into Singapore and other global locations.

Key Responsibilities

• Manage corporate immigration and mobility cases from initiation through completion.

• Provide guidance and support to clients and relocating employees throughout the relocation process.

• Coordinate with internal teams, government authorities, landlords, agents, and external vendors where required.

• Monitor case progress and ensure service delivery timelines are met.

• Maintain accurate records and case documentation within company systems.

• Provide timely updates and professional communication to clients and stakeholders.

• Prepare cost estimates, service requests, and client-related documentation.

• Ensure all services are billed accurately and within prescribed timelines.

• Support operational reporting, invoicing, billing follow-up, and revenue capture activities.

• Contribute to process improvement initiatives and adoption of technology tools.

• Assist with cross-functional projects and support other service lines during peak periods.

Requirements

• Minimum 1 year of experience in the below field or similar industry would be great.

  • Corporate immigration services, or

  • Destination services / global mobility services

• Experience dealing directly with corporate clients, assignees, or relocating employees is preferred.