Mobile Service Planner - Enterprise Solution Development Department , Group Sales Division(GSD)

Job Description:

Business Overview

Rakuten Group provides innovative services in the telecommunications and IT industries, aiming for growth in the global market. In recent years, we have been expanding our services for corporate clients, providing DX solutions that empower businesses and maximize their enterprise value.

Department Overview

We aim to strengthen our mobile services for corporate clients and grow them into a core pillar of our business. By capitalizing on the accelerating adoption of DX (Digital Transformation) in enterprises, we will solve our customers' challenges by providing innovative services that maximize the use of mobile technology.

This position is part of the Service Planning Department and will be responsible for planning and providing optimal solutions, primarily centered around mobile services, to meet the needs and solve the challenges of corporate clients. You will be able to work with cutting-edge technologies, create innovative services that change society, and experience personal growth through collaboration with diverse industries, all while having significant discretion to be involved consistently from planning to implementation.

Position:

Why We Hire

Rakuten Mobile has been expanding its infrastructure as a telecommunications carrier; however, with the changing market environment, customer needs have become more diverse and sophisticated. We are now in a phase where we must go beyond single communication technologies, flexibly combining diverse solutions, services, and cutting-edge technologies to create value that truly solves our customers' challenges.

In this context, we are looking for individuals who do not limit themselves to specific technical domains, but who can gather information from a broad perspective, analyze the current situation, define the "ideal state" themselves, and translate it into tangible outputs.

We are seeking individuals who will not just operate or improve existing services, but who can think autonomously and take the initiative to lead projects, with a clear focus on the overall growth of Rakuten's mobile business.

Position Details

- Planning and developing mobile and peripheral solutions (device services, mobile data plans, etc.) to address corporate management challenges

- Formulating new business models by integrating multiple advanced technologies

- Designing and building "ideal service delivery structures," including mobile basic services and device sales, based on internal and external sales requirements

- Leading and managing complex projects by effectively engaging diverse internal and external stakeholders

- Project Examples

- Planning of new services leveraging technologies surrounding the mobile business (5G, AST SpaceMobile, AI, Cloud, IoT, etc.), including market analysis, sales strategy, business planning, and operational setup

- End-to-end service strategy formulation and operational design to accelerate customer DX (including consideration of mobile basic services and rate plans)

Work Environment

You will have the opportunity to work in a dynamically expanding organization, collaborating with global teams both inside and outside the company. We foster an environment where you can stay on top of the latest market trends while leveraging AI and other technologies to gather information, conduct analysis, and turn your ideas into reality with speed and efficiency.

Our team consists of professionals from diverse backgrounds, including those from global IT companies and manufacturing firms, beyond just the telecommunications sector. We have a wide range of age groups and experience levels, with each member focused on their own mission, working together to drive a variety of projects centered around mobile technology.

Mandatory Qualification:

- At least 3 years of work experience

- Eager to take on new challenges

- Highly motivated to actively learn and deepen understanding of unknown knowledge and technologies

- Able to tenaciously tackle problem-solving even in difficult situations

- Experience in project planning and management

- Basic PC skills (Excel, Word, PowerPoint, etc.)

Desired Qualifications:

- Practical experience in planning or developing new services for corporate clients

- Experience in service planning and development integrating multiple technical elements in the IT/DX field

- Experience in deeply understanding corporate management challenges and proposing solutions

Other Information:

Additional information on Location

Futako Tamagawa Rise Office

Zip Code :158-0094

Location : Futako Tamagawa Rise 13F, 2-21-1 Tamagawa, Setagaya-ku. Tokyo

#business

#strategyplanning

#groupsalesdiv

#RakutenMobile

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)