Mobile Health/Hep C Tester (Canton, Akron, Youngstown)

Are you passionate about patient care and looking for an opportunity for growth and development? We invite you to explore a rewarding opportunity with our organization.

Central Outreach is seeking a full-time Mobile Health/Hep C Tester to join our team—recognized as the #1 curer of Hepatitis C in the United States. This role offers the opportunity to make a meaningful impact by supporting patients through their treatment journey while expanding access to care in the community.

The Mobile Health/Hep C Tester plays a critical role in delivering community-based healthcare services through the Hepatitis C (Hep C) Program. This position is responsible for conducting mobile testing for Hepatitis C, HIV, and sexually transmitted infections (STIs), facilitating linkage to care, and supporting patients through treatment and follow-up processes.

Mobile Testers work in diverse community settings including correctional facilities, rehabilitation centers, addiction treatment programs, incarceration/workforce environments, and with unhoused populations. This role is both clinical and relationship-driven, requiring a self-directed, proactive individual who is comfortable engaging with patients and staff while building sustainable partnerships that expand access to care.

This position offers a base salary along with performance-based incentives tied to key outcomes, including the development of new and recurring testing partnerships and the number of Hepatitis C consults successfully facilitated. The role includes monthly goals to guide outreach efforts and support continued program growth.

Phlebotomy is a critical component of this role. While prior experience is not required, candidates must be comfortable being trained and performing blood draws independently in the field.



Key Responsibilities
Community Outreach, Partnership Development & Engagement
Establish, develop, and maintain new community partnerships to expand testing access
Identify and secure recurring testing sites for ongoing service delivery
Actively network within the community to grow program presence
Build relationships with:
Correctional facilities
Rehabilitation and addiction treatment centers
Community programs and shelters serving unhoused populations
Lead group education sessions to:
Normalize testing
Reduce stigma
Encourage participation
Maintain strong, professional relationships to ensure consistent scheduling and program growth
Patient Intake, Assessment & Testing

Perform rapid testing for:
Hepatitis C (HCV)
HIV
STI screening
Obtain and document vital signs:
Height, weight, blood pressure, pulse, respiratory rate, etc.
Facilitate STI screening, including specimen collection (urine, blood, swabs)
Complete all required documentation:
Consent forms
Face sheets
Release of Information (ROI)
Accurately assess patient history (HCV, HIV, treatment status)
Care Coordination & Linkage to Treatment

Coordinate real-time telehealth visits with providers using HIPAA-compliant platforms
Communicate patient information to providers during consultations
Assist with scheduling follow-up appointments and referrals
Support linkage to:
Hepatitis C treatment
HIV care
PrEP services
In-clinic services when appropriate
Insurance & Case Management Support

Verify insurance eligibility at every patient encounter
Assist uninsured patients by:
Connecting them with Case Managers
Facilitating insurance enrollment processes
Collect and communicate required documentation for insurance applications
Participate in assistance tracking workflows
Electronic Medical Record (EMR) Documentation (Epic, SalesForce)

Create and manage patient charts in Epic
Enter accurate demographic and insurance information
Add patients to appropriate resource schedules
Document within EMR based on SOP and established processes
Upload consent forms and supporting documentation
Maintain accurate and timely documentation for all encounters
Laboratory Collection & Phlebotomy

Perform venipuncture and specimen collection per protocol
Label specimens accurately and completely
Process and store specimens according to guidelines and deliver specimens to approved specimen drop locations within stability requirements
Document all collected and attempted labs
Communication & Team Collaboration

Communicate with team members via:
Secure messaging platforms
EMR workflows
Notify providers of:
Positive test results (especially HIV)
Need for consults or lab orders
Collaborate with:
Nurses
Providers
Case Managers
Administrative staff
Patient Engagement & Follow-Up Support

Provide patient-centered, non-judgmental care with cultural humility
Build trust and rapport to encourage testing and treatment engagement
Assist in facilitating patient follow-up and engagement
Support RN and provider efforts in contacting patients
Reinforce education on:
Medication adherence
Prevention strategies
Follow-up care

Territory Coverage & Travel

Cover an assigned geographic territory with an approximate 2-hour driving radius
Travel daily to outreach locations, facilities, and patient homes using a company vehicle
Maintain company-provided vehicle and coordinate with fleet management for maintenance
Manage scheduling and logistics to maximize efficiency
Maintain a flexible schedule based on facility and patient needs
Ability to manage a caseload of up to 30 facilities
Home Visits & Field Safety

Conduct home visits when appropriate
Follow safety protocols for field-based work
Ensure proper documentation and check-in procedures
Maintain professionalism in all environments

General Responsibilities
Maintain company-provided equipment
Demonstrate punctuality and reliable attendance
Maintain a professional attitude and demeanor at all times
Adapt to a fast-paced, evolving, and sometimes unstructured work environment
Effectively multi-task and prioritize responsibilities
Perform additional duties as assigned