Mobile Golf/Turf Equipment Technician

Job Title: Mobile Service Technician

Job Classification: Non-Exempt

Reports To: Field Service Manager

Essential Duties (including, but not limited to):

• Performs diagnostics and repairs on John Deere equipment and technology
• Consult equipment operating manuals, schematics, and drawings
• Perform scheduled maintenance, such as cleaning and lubricating parts
• Diagnose and identify malfunctions, using computerized tools and equipment
• Inspect, repair, and replace defective or worn parts, such as bearings, pistons, and gears
• Overhaul and test major components, such as engines, transmissions, hydraulics, and electrical systems
• Dissemble and reassemble equipment and components
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products
• Travel to and from various customers’ locations to perform assigned tasks

Non-Essential Duties (including, but not limited to):

• Other duties as requested/assigned

Skills and qualifications

• High School diploma or equivalent
• Valid Driver’s License
• Driving history suitable for coverage under company insurance
• Basic knowledge of automotive repair, electronics, and/or welding is desired
• One year of familiarity with a variety of the field’s concepts, practices, and procedures desired
• Formal vocational or post-secondary training in diesel technology or equipment mechanics desired
• Possess excellent verbal and written communication skills; ability to communicate effectively with others
• Ability to manage multiple tasks with competing priorities
• Team player, willingness to and be adaptable in challenging situations
• Bilingual communications (if fluent in other than English languages)
• 2 - 5 years of turf equipment experience required
• Familiarity with golf equipment preferred

Physical requirements

• Must be able to complete various activities in the shop and at customers’ locations that may require hours of lifting, standing, and carrying, bending, stretching, kneeling, and squatting
• Must be able to move up to 50 pounds at a time

Working Conditions

Service Technicians usually work indoors and outdoors in a noisy shop environment. They often lift heavy parts and tools, handle greasy and dirty equipment, and stand or lie in uncomfortable positions for extended periods of time.