Mobile Engagement Team Clinical Support

New Hires Who are Benefit Eligible may qualify for Hiring Bonus

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

PayScale starting at $28.83/hr. (Provisional)- $31.23/hr. (Fully Licensed)
Location: Can be onsite in Cabarrus County or Remote

Summary:

This position is responsible for supporting the successful implementation of Mobile Crisis Services to improve clinical documentation, productivity, timeliness, and overall outcomes for staff, community stakeholders, and clients within Mobile Crisis. With quality metrics/outcome measures and auditing, the position will assist the Mobile Engagement Team Program Director and Team Leads) with identifying areas of need and plans for improvement.

Essential Duties and Responsibilities:

• Clinical review and analysis of Mobile Crisis Services;
  • Reviewing documentation to ensure all clinical material has been entered and finalized.
  • Monitor productivity and potential areas of missed billing
  • Assist staff in developing ways to meet the needs of the clients by thinking outside of the box and encouraging follow up.
  • Identify existing barriers to care, and assist management to identify and implement changes.
• Utilize quality metrics/outcome measures to collect, compile, analyze, and present quantitative information and data.
• Provide mobile crisis services for follow up care and as needed.
• Assist in tracking and providing staff trainings as needed to further develop staff knowledge and ways to improve overall service delivery.
• Provide supervision as needed to MET Staff.
• All other duties as assigned by supervisor.

Special Attributes: Must be able to travel, communicate well with a diverse group of staff and clients from all service locations. Must possess a good attitude, work well with others, have a strong commitment to patient care, understand office flow and clinical practices. Must be able to build rapport with other professionals. Knowledge of QI processes and implementation of QI activities

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Highly motivated and resilient professional
• Demonstrated ability to positively lead change and gain results
• Strong critical-thinking/problem-solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Strong team player and team building skills; ability to collaborate with all levels and areas
• Strong presentation skills

Education and/or Experience:
Must be able to demonstrate 1 year of experience providing crisis care in assertive outreach, assertive community treatment, emergency departments, inpatient units, or other services providing comprehensive emergency/crisis services.

AND

Doctorate degree in Psychology, or Master’s degree in Social Work, Psychology, counseling, or marriage and family therapy from an accredited college or university and licensed eligible or provisionally licensed in their perspective field. Applicants with master’s degrees who are provisionally licensed or licensed eligible as clinical social workers, professional counselors, substance abuse counselors and marriage and family counselors will be given consideration for employment.