Perform on-site diesel truck repairs and diagnostics for roadside assistance calls, traveling to customer locations with mobile service equipment.
Work Location: 238 W. Commerce St., Dallas, TX, 75208.
Shift: Flexible Day Shift. M-F, Optional Saturdays.
Shift Premiums - 2nd shift ($2.50), 3rd shift ($3.50), Weekends ($2.50)
Position Summary:
This diesel technician/mechanic position at Penske is focused on providing top service to our customers who have roadside assistance needs. This position will be responsible for being able to diagnose and repair all types of maintenance issues on the truck in all weather conditions in the safest manner on the side of the road.
Qualified candidates will have prior, demonstrated experience in tractor trailer repair and have proficiency in the use of all types of repair tools. Individuals must be willing to drive a Penske Road Assist vehicle that is outfitted with tools and supplies.
Preferred Skills:
Customer Service & Communication: Experience working directly with customers while demonstrating professionalism, effective communication, and a commitment to delivering a positive service experience.
Diverse Mechanical Experience: Experience diagnosing, maintaining, and repairing a variety of commercial vehicles, equipment, or related systems. The ability to adapt to different equipment and service environments is preferred.
Mobile Service Experience: Experience working independently in a mobile or field service environment is preferred. Candidates should be comfortable traveling to customer locations to perform maintenance and repairs.
Major Responsibilities:
• Respond timely to road assist calls and repair units by identifying and determining: 1) parts requiring replacement, and 2) warrantable repairs, documented appropriately.
• Perform diagnostics and non-road assist call repairs that can be dropped quickly, as needed.
• Restock rapid assist vehicle with tools, parts, tires, or anything else required to perform an effective road assist.
• Perform maintenance or repairs to road assist vehicle as required.
• When not out on road calls, assist with designated in-shop repairs as directed by supervisor.
• Other projects and tasks as assigned by supervisor
Qualifications:
• 10+ years practical experience with tractor trailer maintenance required
• High school diploma or equivalent required
• Vocational/Technical or certification preferred
• Specialized training in the repair and replacement of vehicle components preferred
• Proficiency in the use of shop tools required
• Current CDL license with air brake certification preferred. Applicants must be domiciled in the U.S. and licensed in their state of residence.
• Basic computer skills preferred for data entry into maintenance systems.
• Ability to work in non-climate controlled conditions required
• The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
• The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job
• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
• Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. This position also requires the ability to push/pull truck tires on a regular basis that exceed 100 pounds.
Penske is an Equal Opportunity Employer.