Mobile Crisis Intervention Counselor or Specialist

Summary: As a Crisis Intervention Counselor or Specialist, you will provide meaningful counseling, help individuals develop coping strategies, and facilitate linkage to other agencies or community resources that can assist members. The Mobile Crisis Intervention Counselor or Specialist can speak with a member of the crisis team regarding mental health, addiction, trauma, etc., either over the phone or in-person in their homes or communities. Will work with members in their home and/or the community

Essential Duties and Responsibilities:

• Provide immediate access to “hands-on” crisis support through phone counseling and mobile in-person crisis intervention
• Provide rapid and effective assessment, support, 302 & 201 hospitalization (when necessary), linkage to community resources, crisis prevention planning, and follow-up
• Provide all appropriate documentation set forth by Supervisor including intakes, progress notes, medical charting, discharge plans, and individual assessments
• Develop and write action plans in a timely manner with clear and measurable outcomes
• Participate in assertive outreach to individuals identified to be high users of crisis services
• Develop and secure appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment under §302 of the Mental Health Procedures Act of 1976. Provide linkages to community supports, supportive counseling, and substance abuse services and always reflect the possibility of recovery
• Complete referrals for follow-up services by community mental health and other supports.
• Interface with families of persons served and other interested parties
• Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers
• Intervene in crisis situations
• Attend scheduled staff team meetings and appropriate in-service training as directed by supervisor