Microsoft Dynamics 365 Customer Service & Contact Center -Architect - Full Time
IT Gig LLC · US ·
- Employment
- Full time
- Category
- Architecture
- Experience
- 5+ years
Senior Solution Architect role designing Microsoft Dynamics 365 Customer Service and Contact Center solutions. Day to day involves architecting enterprise CCaaS/contact center implementations using Dynamics 365 CE, Dataverse, Power Platform, Power Apps, Power Automate, and Copilot Studio on a long-term remote engagement.
Position Title: Senior Solution Architect Microsoft Dynamics 365 CE Customer Service & Contact Center Location:Remote Work Long Term Job Description: 15 years in CRM/Customer Service/Contact Center solutions, with 8 years in Microsoft Dynamics 365 CE and 5 years as a Solution/Enterprise Architect. Strong expertise in Dynamics 365 Customer Service, Dynamics 365 Contact Center, Dataverse, Power Platform, Power Apps, Power Automate, and Copilot Studio . Architect enterprise CCaaS/Contact Center so…