Merchant Operations and Support Executive
Cube Payment · Singapore, Singapore ·
- Employment
- Contract
- Category
- Support
- Collaborate with Sales Managers to assist merchants in gathering and completingrequired documentation for onboarding and compliance purposes.
- Review and verify all submitted merchant documents to ensure accuracy and compliancewith internal policies and regulatory requirements before submission to the ComplianceDepartment.
- Act as the main point of contact for merchants regarding documentation-related queriesand provide guidance as needed.
- Work closely with internal teams, including Compliance and Finance, to ensure a seamlessonboarding experience for merchants.
- Maintain and update merchant records and documentation in accordance with companypolicies.
- Support the resolution of any documentation discrepancies or issues in a timely manner.
- Assist in preparing merchant-related reports and operational updates.
- Provide administrative support for merchant operations
- Handle Merchant Leasing contract renewal
- Perform any other duties or ad hoc tasks as assigned by management.