Mental Health Program Manager

Position Summary:

The Program Manager for a Forensic Mental Health Group Home is a leadership role responsible for overseeing the delivery of mental health services, managing budgetary resources, ensuring regulatory compliance, and providing supervision to staff members within a forensic setting. This position requires a strong background in mental health, leadership skill, and a commitment to maintaining high standards of care.

Principal Duties and Responsibilities:

Philosophy

• Provides leadership and supervision for programs and services.
• Supports the agency’s mission, goals and objectives and clinical philosophy.\
• Ensures all staff performs in accordance with agency policies and procedures.
• Follows agency standards for ethical clinical and business standards.
• Conducts self as a positive role model for staff at all times.
• Demonstrates knowledge and understanding of HIPAA and confidentiality standards.

Clinical Oversight

• Provide leadership and direction to the clinical team ensuring the delivery of high-quality mental health services in accordance with evidence-based practices.
• Develop and implement policies, and protocols to maintain and enhance clinical standards.

Supervision and Staff Development

• Directly supervise and mentor clinical staff, providing guidance, feedback, and support.
• Conduct regular performance evaluations, identify professional development opportunities, and ensure staff compliance with relevant training requirements.

Budget Management

• Develop and manage the annual budget for the group home’s operational needs, ensuring efficient utilization of resources.
• Monitor expenses, analyze financial reports, and collaborate with administrative staff to make informed budgetary decisions.

Regulatory Compliance

• Stay current on federal, state, and local regulations governing mental health services in forensic settings.
• Ensure the group home’s compliance with all applicable licensing and accreditation standards.

Program Development and Evaluation

• Collaborate with the interdisciplinary team to design, implement, and evaluation therapeutic programs that meet the unique needs of the residents.
• Monitor program effectiveness and make recommendations for improvements.

Risk Management

• Identify and address potential risks related to clinical services, safety, and regulatory compliance.

Collaboration and Communication

• Foster effective communication and collaboration among team members, including psychiatrists, psychologists, social workers, support staff and any external providers.
• Act as a liaison between the clinical team and upper management, providing regular updates on the program performance.

Quality Assurance

• Implement quality assurance measures to assess and enhance the effectiveness of clinical services.
• Develop and maintain a system of monitoring and reporting on key performance indicators.

Minimum Qualifications Required:

• 3-5 years of relevant work experience
• Credentialed as Qualified Mental Health Professional (QMHP) minimum of 3 years
• Extensive experience in a mental health or forensic setting with a strong background in clinical supervision.
• Knowledge of applicable regulations, accreditation standards, and best practices in forensic mental health.
• Excellent communication, organizational, and problem-solving skills.
• Valid driver’s license with a good driving record.

Preferred Qualifications:

• Experience as a supervisor, budgeting, crisis intervention, assessment, and service planning.
  
• Master’s degree in a relevant mental health field (ie: Clinical Psychology, Social Work, Counseling).Licensed eligible or certification in the applicable discipline.

Work Qualifications:

• Ability to understand agency billing and reimbursement regulations such as Medicaid, Medicare and HUD
• Ability to respond to stressful and crisis situation in a calm and professional manner
• Demonstrate knowledge of computer skills to include Microsoft Office, Excel, Power Point and on-line clinical and administrative systems
• Ability to maintain harmonious working relationships while addressing complex and sensitive administrative and clinical issues

Physical Demands:

None.

Working Environment:

Need ability to travel from one location to another.

Supervision Exercised:

Supervises Behavioral Health Technicians.

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