Medical Support Assistant (Office Automation)

About the Position: This position is located at Walter Reed National Military Medical Center with the Director of Nursing, Dept of Maternal Child Nursing in Bethesda, MD. This is a Direct Hire Solicitation A recruitment or relocation incentive MAY BE authorized for those candidates who are new to Federal service. Advanced In Hire (AIH) MAY BE authorized for highly qualified candidates.

Performs the full range of receptionist, recordkeeping and miscellaneous clerical duties within the MTF.

Enters, manipulates and/or retrieves information and data from automated systems as appropriate to the area assigned.

Completes request forms, manually or automated, for individual patient orders, blood work and other patient care and administrative related requests.

Receives patients and visitors as the initial point of contact, in person or telephonically. Monitors and manages the messaging system at the department/unit level.

Maintains patients' records, both electronic and paper, according to regulations, ensuring each entry contains proper patient and health care provider identification.