Media Tech Support - Ang Mo Kio

Contract Period: 21 Dec 2026 to 31 Dec 2027
Option to Extend: 1 Jan 2028 to 30 Jun 2028

Working hours:
• Mondays &Wednesday: 7:00 am to 4:30 pm
• Tuesday &Thursdays: 7:00 am to 5:00 pm
• Fridays: 7:00 am to 3:30 pm
• All the working hours listed above include 1 hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services:

1.ICT and AV & Media Support Services
•To provide onsite and offsite lighting, audio, visual and media support for school-wide events and activities (e.g. the Aesthetics production, assembly programmes, mass celebrations, performing arts performances, and other events hosted by school). Media services include videography, photography, creation/editing of videos etc. based on school's needs.
• To conduct training for students in AV operations, photography and other AV and media related programmes and activities in Info-Comm club.
• To conduct training for staff and student ICT representatives on set-up and troubleshooting of AV & Media equipment (e.g. projectors, visualisers, hall/theatrette/library/AV systems, Chromecasts, iPads, laptops, PLDs, printers, copiers etc.).
• To assist inset-up and implementation of internal and external national examinations' AV operations (e.g. listening comprehension etc.)
• To assist ICT Manager and Desktop Engineers in troubleshooting of AV & Media equipment (e.g. projectors, visualisers, hall/theatrette/library/AV systems, Chromecasts, iPads, laptops, PLDs, printers, copiers etc.) related issues for staff and students.
• To perform any further AV & Media related roles and responsibilities assigned by ICT Manager/Admin Manager/HOD ICT/School Leaders.

2.Troubleshooting & Maintenance Services
•To provide technical support for staff and students when AV & Media equipment (e.g. projectors, visualisers, hall/theatrette/library/AV systems) do not function properly.
• To schedule and perform maintenance and assess usability of AV & Media equipment (e.g. projectors, visualisers, hall/theatrette/library/AV systems)
• To conduct routine inspection, cleaning of equipment parts and checking of functionality of fixed AV & Media equipment (e.g. projectors, visualisers, hall/theatrette/library/AV systems)

3.Administrative Services
•To support ICT Manager/Admin Manager/HOD ICT in procurement, installation, servicing, and repairs of AV & Media equipment.
• To facilitate loan of AV & Media equipment (e.g. projectors, visualisers, iPads, laptops, PLDs etc.) to staff and students for school programmes and activities.
• To perform proper documentation and authorisation for loan of AV & Media equipment (e.g. projectors, visualisers, iPads, laptops, PLDs etc.).
• To regularly update equipment loans, maintenance/damage reports, machine logs, inventory tagging, categorisation of AV Media equipment functionality in ICT asset management and inventory system.

Qualifications, skills and experience:
• Preferably with some relevant working experience in school environment
•Possesses relevant experience in AV & Media equipment management, maintenance, and inventory management.
• Ability to perform job-related physical tasks.
• Ability to work well with and support the ICT team (ICT Manager and Desktop Engineers).
• Ability to train, guide and mentor students in AV & Media related programmes and activities.
•Possesses good verbal and written communication skills in English.