(MAU) Enablement Project Manager - GPMO

Job Description
Enablement Project Manager - AI
About the opportunity
Enablement Project Managers are responsible for leading and supporting strategic and operational initiatives that enable customer facing project managers and project teams to deliver with quality. The Enablement Project Manager aligns departments, manages interdependencies, and ensures projects are delivered on time and within scope. Strong Enablement Project Managers are effective change agents for the business and enable the organization to execute efficiently and consistently.

What you will get to do

Create and lead initiatives that drive change and solutions throughout the business.
Lead cross-functional internal projects and initiatives from initiation through closure
Clearly define project scope, deliverables, timelines, roles, and responsibilities
Drive alignment across departments and influence stakeholders to support agreed-upon outcomes
Provide strong leadership, coordination, and coaching to cross-functional team members
Promote accountability and transparency across all project participants

Performance Criteria
Career development is based on a combination of objective performance metrics and observed leadership behaviors.
Key performance indicators may include (but are not limited to):

Leads change that drives improved quality and profitability for Dayforce projects
Achievement of defined business outcomes
Quality of stakeholder engagement and satisfaction
Ability to successfully manage competing priorities

Effectively manage multiple concurrent projects of varying complexity
Demonstrate negotiating and influencing cross-functional stakeholders

Leads cross-functional teams composed of functional SMEs, operations, technology, and other shared services
Maintains full accountability for project outcomes
Clarifies roles and responsibilities and drives accountability
Builds strong rapport and trust across departments
Encourages ownership and pride in outcomes
Ensures all team members understand deliverables and deadlines
Models reliability and follow-through

Understands the relationship between quality outcomes and overall business performance
Understands how projects align to strategic objectives

Produces structured, concise, and professional communications

Leads meetings confidently across diverse stakeholder groups
Tailors messaging based on audience (executive vs. operational)
Facilitates productive discussion while keeping meetings focused
Manages challenging conversations constructively

Skills and experience we value

Post-Secondary Degree or Diploma in Business, Technology, or related field
PMP or equivalent project management certification preferred
Minimum 3+ years of experience managing cross-functional projects
Demonstrated success delivering initiatives on time and within scope
Proficiency in project management tools and methodologies
Strong analytical, organizational, and decision-making skills
Excellent communication and stakeholder engagement capabilities
Experience managing technology-enabled or process transformation projects preferred
Strong knowledge of Human Capital Management
Experience in HCM software implementation

Hands-on experience with Microsoft 365 ecosystem and tools such as Smartsheet, Power Automate, Power BI, SharePoint, Teams, Copilot, Outlook and Office applications
Hands-on experience using AI / LLM tools (e.g., ChatGPT or similar) in business applications
Experience working with data (e.g., Excel, Power BI, or similar); SQL or database experience is a plus
Experience with content authoring and management systems is an asset
Experience building or supporting automation, workflows, or scalable solutions
Solid technical foundation with the ability to quickly learn and apply new tools and technologies

What would make you really stand out

Experience applying AI tools to improve services delivery and/or other business solutions
Experience as a project manager, leading cross-functional stakeholders to drive decisions and deliverables, as well as leading the rollout of solutions
Experience in SaaS or technology-driven organizations
Experience supporting customer-facing teams
Proven ability to work in ambiguous environments and build practical solutions from the ground up

What We Offer
We foster a workplace where employees can grow, collaborate, and achieve meaningful results together. We provide flexibility, technology enablement, professional development opportunities, competitive compensation, comprehensive benefits, and programs that support both career progression and work-life balance.