The Master Data Product Manager translates customer needs into system features and manages their development. The incumbent oversees the day-to-day management of Product Master Data products and services (capabilities, features, and functions) and conducts research and analysis to build and maintain a product roadmap that supports customer, supplier, and multi-channel experiences.
They will shape the strategy for master data systems and processes within Merchandising Operations in alignment with company initiatives, working cross-functionally and with leadership to ensure efficient execution of both strategy and roadmap.
The incumbent partners with key business areas to achieve targeted goals by applying continuous improvement and transformation expertise. They are proficient in automation, master data, and continuous improvement to ensure timely acquisition, accurate and complete master data.
Primary Responsibilities:
Automation & Process Improvements:
- Proactively identify manual or inefficient processes and propose and implement AI, automation, or system enhancements. Leverage (or develop) process improvement methodologies to achieve business goals, including designing, building, and maintaining reliable automated workflows for audits, reporting, and file delivery.
- Ensure schedules and automations run as expected with appropriate monitoring, quick resolution of failures, and thorough testing of changes prior to production release. Serve as a subject matter expert to assist with production support issues.
Business Requirements & Governance:
- Collaborate with content, asset, and data governance stakeholders to assess business issues and determine the appropriate solution approach (e.g., automation vs. system enhancement), translating policies into checks, controls, and workflows that uphold data quality and governance standards.
- Where applicable, develop corresponding user stories that align with business requirements and planned development, and ensure thorough user testing and validation with business stakeholders.
- Serves as a Subject Matter Expert in assisting with the resolution of production support issues.
Product Master Data System Support:
- Translate complex concepts and customer needs into executable product plans by creating and maintaining a prioritized backlog. Set priorities and product development cycles for initiatives, ensuring alignment with company strategy and balancing value, risk, and urgency.
- Actively participate in Scrum events (sprint planning, backlog refinement, daily standups) by clarifying priorities, ensuring upcoming work is “ready,” and supporting the development team with ongoing questions.
Roadmap:
- Apply knowledge of business applications, processes, and their cross-functional impacts to develop, maintain and deliver a roadmap aligned with company initiatives that support automation, process improvement and Product Master Data system enhancements.
Education and Experience:
- Level of Formal Education: Bachelor's degree or equivalent experience
- Area of Study: Business Management, Business Administration, Project Management
- Minimum Years of Experience: 5
- Type of Experience:
- Providing application requirements for UI/UX, workflows
- Experience with master data applications and data model
- Virtual machine automation and scheduling
- Process and continuous improvement experience
- Writing AI user prompts within AI tools
- Special Certifications: Agile, LEAN, Six Sigma certifications or related process methodologies strongly preferred
- Technical Competencies & Information Systems:
- Advanced expertise in SQL Server, Excel, Project and other MS Office Products
- MS Power Platform
- Basic understanding of programming logic/structure
- Skills & Abilities:
- Positive energy to promote engagement and drive results
- Ability to work with all levels of the organization, influence leaders to change/adopt change, build trust and credibility
- Facilitation, problem solving and analytical skills
- Motivated self-starter and team player
- Exceptional skills in analyzing current systems and processes
- Organization and project management skills
- Personal Attributes & Other/Preferred:
- Sound decision maker
- Good planner
- Creative thinker
- Interpersonal and writing skills
- Attention to detail
- Ability to multitask and handle ambiguity
About The ODP Group: The ODP Group, through its business entities ODP Business Solutions and Office Depot, is a leading provider of products, services, and technology solutions through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.
Commitment to Safety: We are committed to maintaining a safe and healthy work environment for our Coworkers and our customers. All Coworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by Coworkers assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of Coworkers so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunities to move and grow within our organization! You may be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records pursuant to the City & County of San Francisco Fair Chance Ordinance.
Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
How to Apply: Click the “Apply Now” button and follow the instructions on each page. When you have completed the application, click the “Submit” button.