Master Clinical Application Analyst
University of Arkansas · UAMS ·
- Employment
- Full time
- Category
- Software engineering
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Closing Date:
Type of Position:
Professional Staff - Project/Program Administration
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical, Dental and Vision plans available for qualifying staff and family
- Holiday, Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50,000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].
Department:
IT | Pharmacy/Pathology
Department's Website:
Summary of Job Duties:
The Master Application Systems Analyst supports [EMR Services] and works with little to no supervision, exercising appropriate judgment and operational considerations. Supports system applications, primarily [Beacon]. Exhibits expert knowledge and proficiency on overall software functionality and integration. Responsible for supervising and participating in the team’s work and distribution of responsibilities related to system build, testing, implementation support, and maintenance of assigned Epic applications, ensuring that service level agreements and deadlines are met. Communicates team performance to upper management and provides feedback on team member evaluations. Performs in-depth analysis, troubleshooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it. Analyzes/reviews and tests each product release and communicates needed changes to operations. Must be able to document, follow and enforce change control procedures for the system. Drives and facilitates coordination of efforts required from analysts, system vendors, and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs. Researches, analyzes, facilitates and implements business and system workflows in order to expedite process improvement and coordinate business practices. Identifies best practices and implements opportunities for standardization. Prepares activity and other reports as necessary. Attains necessary certifications, as applicable, in a timely manner according to policy. Provides On-Call support for application. As team leader, provides procedural and technical guidance and supervision to team members.
Qualifications:
- Master's degree in computer science, nursing, or a related healthcare field, plus four (4) years of experience in application systems development and testing, including at least two (2) years of experience in a healthcare delivery system and one (1) year of experience managing a process and/or application, or
- Bachelor's degree in computer science, nursing, or a related healthcare field plus six (6) years of experience in application systems development and testing, including at least two (2) years of experience in a healthcare delivery system and one (1) year of experience managing a process and/or application, or
- Associate's degree in computer science, nursing, or related healthcare field plus eight (8) years of experience in application systems development and testing, including at least two (2) years of experience in a healthcare delivery system and one (1) year of experience managing a process and/or application, or
- High School diploma/GED plus ten (10) years of experience in application systems development and testing, including at least two (2) years of experience in a healthcare delivery system and one (1) year of experience managing a process and/or application required.
- Required certification: Epic Beacon.
- Must be certified in accordance with the IT Epic Certification Policy,
Knowledge, Skills & Abilities:
- Must be proficient in using Microsoft Office Professional software suite.
- Working knowledge of Microsoft Project and Microsoft Visio.
- Excellent written and verbal communication skills.
- Two years in a leading role with teams or projects is preferred.
Responsibilities:
- Leads the configuration, maintenance, testing, and optimization of assigned applications to ensure system integrity, efficiency, and compliance with organizational and regulatory requirements.
- Partners with users, operational teams, IT teams, and vendors to identify business needs, define workflows, develop solutions, and communicate system changes and capabilities.
- Leads troubleshooting and resolution of complex system issues, including root-cause analysis, prioritization, escalation, documentation, and communication with stakeholders.
- Oversees application integration, testing, security, and production changes to support data integrity, system stability, clinical operations, and regulatory requirements.
- Leads and supports IT projects, system implementations, and application upgrades, including planning, requirements gathering, testing, documentation, and implementation.
- Provides leadership, mentorship, and guidance to analysts, including workload management, coaching, performance feedback, issue escalation, and team communication.
- Develops and maintains system documentation, training materials, reports, audit trails, change controls, and business continuity procedures.
- Supports project cost analysis, estimates, budget validation, and other fiscal or metric-related activities as needed.
- Maintains required certifications and stays current on industry, regulatory, and technology changes that may impact assigned applications.
- Performs other duties as assigned.
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact [email protected] for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.