Marketing & Outreach Associate (Contract)

Location: Singapore (Work From Home)

Employment Type: 3-months renewable Contract/Freelance (Flexible Hours)

• Create engaging content for Facebook, Instagram & TikTok
• Design simple marketing materials using Canva.
• Schedule and publish social media posts.
• Assist in creating short videos and promotional content.

Business Development

• Reach out to Active Ageing Centres (AACs), community organisations, schools and corporate companies.
• Introduce Otter Tours' products and services via phone, email and WhatsApp.
• Arrange appointments and follow up with potential customers.
• Maintain and update the company's CRM database.

Marketing Operations

• Coordinate roadside canvassing activities.
• Liaise with promoters and partners.
• Prepare marketing materials for events and outreach activities.
• Support promotional campaigns and roadshows.

Monthly KPIs

• Publish at least 20 social media posts each month.
• Produce at least 8 short-form videos (Reels/TikTok) each month.
• Contact at least 80 new organisations (AACs, corporates, schools or community groups) each month.
• Arrange at least 12 qualified appointments each month.
• Keep the CRM updated accurately.
• Coordinate at least 4 roadside canvassing sessions each month.

Requirements

• Singapore Citizen, Permanent Resident or legally eligible to work in Singapore.
• Polytechnic diploma, ITE qualification, undergraduate or fresh graduate are welcome to apply.
• Good communication skills in English.
• Mandarin is an advantage when communicating with Chinese-speaking customers and organisations.
• Familiar with Facebook, Instagram, TikTok and Canva.
• Comfortable making phone calls and speaking with clients.
• Self-motivated, organised and able to work independently.
• Passionate about travel, tourism and social media.

What We Offer

• Fully remote work arrangement.
• Flexible working hours with KPI-based performance expectations.
• Opportunity to grow with an expanding travel company.
• Hands-on exposure to digital marketing, business development and tourism.
• Performance bonuses for achieving KPIs.
• 5% commission on confirmed sales generated through your own leads (payable after the tour has been completed).

If you're creative, proactive and excited about helping a growing travel company succeed, we'd love to hear from you!