Marketing Ops Specialist

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Job Description

マーケティングオペレーションスペシャリストとして日本マーケティングチーム内の様々なマーケティング活動のオペレーション業務を担い、チーム全体の円滑な運用に貢献するポジションです。

主な職務内容

• テンプレートに沿った日本の旅行市場・競合に関する調査

• マーケティングダッシュボードを用いたパフォーマンスデータの収集及び整理

• ツールを使用したプロモーション用クーポンの発行申請

• インフルエンサーとのコミュニケーションサポート

• SNSやブログ記事の投稿サポート

• 各種マーケティングキャンペーンの運用サポート

• CRM（メールマーケティング・アプリプッシュ通知）の運用サポート

• 請求書の整理及び支払い手続き

• その他マーケティングチーム内の各種事務業務

求めるスキル・人物像

• B2Cオンラインマーケティング及びオンライン旅行プラットフォームに対する興味関心のある方

• スピード感のある環境のもと、マルチタスクを処理することができる方

• 定められたプロセスを正確かつ臨機応変に遂行することができる方

• 様々な内外のステークホルダーとの柔軟なコミュニケーションが可能な方

• ビジネスレベル以上の日本語

• 英語を含む作業に抵抗がない方

• SNSや旅行コンテンツなどの最新トレンドに対する興味関心のある方

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.