Marketing Operations Agent, Eloqua

Marketing Operations Agent, Eloqua

We are seeking a detail-oriented and technology-driven Marketing Operations Agent, Eloqua to join Thomson Reuters. This role is ideal for a marketing operations professional who thrives in cross-functional environments and is passionate about leveraging automation and data to enhance customer experience, increase engagement, and generate measurable business impact.

You will design, deploy, and optimize marketing automation workflows, partnering closely with digital strategists, analysts, marketers, and event marketing teams to ensure seamless campaign execution. This position combines structured marketing operations expertise with strong analytical capability, process discipline, and a continuous improvement mindset.

This is a collaborative, high-impact role requiring strong marketing technology expertise, data accuracy, and the ability to build alignment across stakeholders.

About the Role

As a Marketing Operations Agent, Eloqua at Thomson Reuters, you will:

• Design, deploy and optimize marketing automation and operations workflows to enhance CX, increase engagement and generate leads
• Deliver compelling marketing programs that engage customers, and use marketing technology skills to apply innovative digital solutions and analytics
• Collaborate across the organization with digital strategists, analysts, and marketers
• Work with 3rd party vendors & platforms
• Support a team of marketing operations specialists
• Drive marketing automation excellence using Oracle Eloqua
• Oversee audience segmentation, landing page development, and email marketing campaigns
• Collaborate with event marketing teams to optimize campaign performance
• Champion innovation in our marketing technology processes
• Implement and maintain best practices in campaign execution
• Maintain high standards of marketing data quality through accurate segmentation, suppression management, and consent/preference management.
• Own campaign QA processes across emails, landing pages, forms, segmentation, tracking, personalisation, and automation workflows to ensure accurate and error-free deployment.
  

About You
To be our Marketing Operations Agent, Eloqua, you will likely have:

• At least 2 years of experience.
• Bachelor's degree or equivalent experience.
• Proven proficiency in marketing automation using Oracle Eloqua
• Experience working with Salesforce CRM.
• Experience in managing complex marketing campaigns
• Track record of working in a process-driven environment while able to innovate
• Comfortable with A=B testing, the required data analysis and producing recommendations
  

Desirable Qualifications:

• Oracle Eloqua certifications
• Marketing Operations certifications
• B2B marketing experience in events or publishing
• Proficient in HTML and CSS

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What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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