Marketing and relationship managemer

Company Overview / Employee Value Proposition

• Integrity Consultant and Services Pte Ltd provides business and marine consultancy, local and overseas employment, study, and immigration services in Singapore. Employment Agency No.: 16C7863.

Job Summary

The Marketing and Relationship Manager will manage and grow client relationships and identify new business opportunities in the marine services sector, driving client satisfaction and business expansion in a dynamic environment.

Responsibilities

• Manage and resolve client issues promptly to maintain strong relationships and meet client needs
• Identify new business opportunities by analyzing client data and market trends to support company growth
• Collaborate with sales, marketing, and operations teams to align client service delivery with company goals
• Prepare and deliver presentations on market trends, product updates, and business opportunities to clients and senior management
• Represent the company at industry events and conferences to build networks and stay informed on best practices
• Negotiate and finalize client contracts ensuring compliance with company policies and procedures
• Monitor client satisfaction and retention, analyze feedback, and develop strategies to improve service quality

Preferred competencies and qualifications

• Bachelor’s degree in business, marketing, or related field; maritime management, transport, or ship engineering background is advantageous
• 3–5 years of experience in marketing, relationship management, or sales within marine or shipping industries
• Proficiency in Microsoft Office and CRM software
• Willingness to travel as needed

Other Information

• Employment Agency No.: 16C7863