Manual & Automation Tester (Oss/Bss | Amdocs Crm & Billing)

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

About this Role

What you’ll do

• Perform manual testing of Telecom OSS/BSS applications with a focus on Amdocs CRM and Amdocs Billing platforms.
• Analyse business requirements, functional specifications, user stories, and acceptance criteria to ensure comprehensive test coverage.
• Design, prepare, and execute end-to-end test scenarios, test cases, and test data for telecom business processes.
• Validate telecom BSS functionalities including customer management, product catalogue, order management, charging, billing, invoicing, and revenue management.
• Create, maintain, and execute automation scripts for functional, regression, and integration testing.
• Conduct API testing using Postman, SoapUI, REST and SOAP services.
• Perform backend data validation using SQL and support database testing activities.
• Log, track, retest, and manage defects through the complete defect lifecycle.
• Review application and batch logs using Linux/Unix tools and utilities to support issue analysis.
• Participate in sprint planning, backlog refinement, daily stand-ups, defect triage sessions, and sprint retrospectives.
• Collaborate closely with business analysts, developers, product owners, deployment teams, and other stakeholders.
• Support release validation, smoke testing, production sanity testing, and deployment activities.
• Proactively identify risks, dependencies, and blockers and communicate them effectively.

Who you are

• 3 to 6 years of experience in Manual and Automation Testing.
• Strong knowledge of Telecom OSS/BSS processes and business flows.
• Hands-on experience working with Amdocs CRM and Amdocs Billing applications.
• Experience in test case design, test execution, defect reporting, and defect retesting.
• Practical experience with automation frameworks and tools including Selenium, TestNG, JUnit, Cucumber/BDD, and REST Assured.
• Proficiency in Java or Python for automation scripting.
• Good knowledge of SQL for backend validation and testing.
• Experience in API testing using Postman, SoapUI, or equivalent tools.
• Familiarity with Agile or Scrum delivery methodologies.
• Understanding of defect management processes and testing best practices.
• Experience using ALM/QC, JIRA, Azure DevOps, Zephyr, or Xray.
• Knowledge of CI/CD tools including Jenkins, Git, Bitbucket, or GitLab.
• Understanding of Oracle databases, PL/SQL basics, and Linux/Unix environments.
• Experience in log analysis using tools such as Putty and WinSCP.
• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related discipline.

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on enterprise-scale Telecom OSS/BSS platforms supporting critical customer and billing journeys.
• Exposure to complex Amdocs CRM and Billing ecosystems within a global telecommunications environment.
• Collaborative Agile delivery experience across cross-functional and geographically distributed teams.
• Hands-on involvement in automation, API testing, CI/CD processes, and release management activities.
• Opportunity to contribute to large-scale transformation and modernisation programmes within the telecom sector.
• Professional growth through exposure to customer lifecycle management, charging, billing, and revenue assurance processes.

What skills you will learn

• Advanced Telecom OSS/BSS testing practices and business process validation.
• Deep knowledge of Amdocs CRM and Amdocs Billing functionality and integrations.
• Automation framework development using Selenium, Cucumber, TestNG, JUnit, Java, and Python.
• API validation and service testing using REST and SOAP technologies.
• CI/CD integration and deployment validation using Jenkins, Git, and related tools.
• Telecom billing, charging, invoicing, and revenue management workflows.
• Agile quality engineering approaches and release assurance methodologies.
• Database validation, SQL querying, and application log analysis techniques.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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