Manager

Job Description

Oversee the daily operations of a spa to ensure it runs smoothly and provides a quality experience for guests.

• Tending to the needs of guests
• Maintaining consistency in standards and performing ongoing training with all staff
• Ensuring guests are provided a relaxing environment
• Performing spa treatments, massages, facials and wellness therapies
• Managing inventory, including beauty, bath and treatment products
• Assigning tasks and coordinating staff and facility schedules
• Ensuring the spa meets hygiene standards and complies with all health and safety regulations
• Communicating with clients and responding to queries to increase loyalty and satisfaction
• Maintaining a client database