Manager, T4RM - Global Logistics, Digital Process Management & Solutions (1-year Contract)

Purpose & Overall Relevance for the Organization:

At Global Logistics, we oversee the transportation of goods from their country of origin to market distribution centres, utilizing a global network of logistics partners and service providers tailored to various product, market, and customer needs.

Delivering TRANS4RM (S4 Hana) SAP implementation, is a key pillar of our vision under the Innovate Pillar. Our goals include:

1. Successful implementation of T4RM (S4Hana) ensuring right resource allocation, execution of UAT/ Hypercare/ Cutover/ Go Live/ Change management efforts partnering with key stakeholders within specified timelines.
2. Driving continuous improvement and optimizing logistics processes to enhance efficiency, reduce costs, improve customer satisfaction, and foster innovation.

As a Manager Projects, you will support the Senior Manager by ensuring the execution of cross-functional projects, manage dependencies, drive change management, and implement innovative solutions.

You will collaborate with Global Logistics, wider GSCM, Product Owners, Global Tech and Market teams to continuously improve processes, maximize value, lead projects with best practices, drive user engagement, and ensure future readiness.

Key Responsibilities:

1. Self-Leadership & People Management

• Define and communicate clear objectives for yourself and your team.
• Foster leadership skills at all levels by creating a motivational and supportive environment
• Lead by example, demonstrate integrity, accountability, and a strong work ethic
• Pursue professional development through continuous learning and stay updated on industry trends.
• Make informed decisions and take responsibility for outcomes.
• Time Management: Prioritize tasks effectively and manage time efficiently.
• Adaptability: Embrace change and remain flexible in dynamic environments.

1. Project Management

• Lead regional, cross-functional projects e2e, applying PM methodology and effective communication.
• Think globally and x-functionally to identify project dependencies and their impact.
• Raise dependency issues with senior leadership & proactively offer solutions.
• As conflicts and escalations arise within projects/programs, identify solutions and propose to key stakeholders and support their resolution in a timely manner.
• Review completed projects to capture lessons learned and improve future performance.
• Finalize and hand over projects, ensuring all documents are approved and stored appropriately.

1. T4RM (S4Hana) Implementation & Governance:

• Partner with Product, Tech, PMO, Markets & cross-functional teams for seamless execution of efforts.
• Ensure end-to-end process thinking is applied, stakeholders consulted in making key decisions.
• Maintain robust governance, create transparency and provide regular updates to senior leadership.
• Oversee key user training, end user training, UAT efforts with thorough validation.
• Coordinate and execute Hypercare and Cutover activities for smooth transitions.
• Ensure a successful Go Live with meticulous planning and execution, based on agreed roadmap.

1. Continuous Improvement

• Project manage strategic CI initiatives & deployment in relevant areas within Inbound logistics scope.
• Co plan & align with leadership, project team on deliverables and timelines.
• Review completed projects to capture lessons learned and improve future performance
• Project Manage yearly Tech Demand Planning process for GL by assessing working with business stakeholders & Tech, developing business case & submission of demand.

1. Change Management

• Engage key stakeholders early to gather input, address concerns, and build support.
• Provide training and resources to help users adapt to new processes, tools, or systems.
• Empower change champions within the organization to advocate for change.
• Address resistance proactively by understanding root causes and providing support.
• Implement measures to sustain change over the long term through regular reviews and reinforcement.

Key Relationships:

• Global Supply Chain Management, Global Logistics, Sourcing and Market-based teams
• Product Owners, Global IT, Supply Chain Intelligence, Data & Analytics teams
• Respective Business Function
• 3PL, Carriers, External consultants
• Financial Controlling

Knowledge, Skills and Abilities:

• Project Management: Recognized program management qualification, experience of robustly managing large budgets and have built processes and people teams to deliver change and transformation for the future
• Cross Functional Partnership: Ability to collaborate, guide, influence and manage cross-functional team, fostering a collaborative and productive work environment
• Problem-Solving: Ability to identify issues, develop solutions, and implement improvements in logistics processes
• End-to-End Thinking: Demonstrate a comprehensive understanding of logistics process ensuring seamless integration and optimization at each stage to achieve overall efficiency and effectiveness.
• Attention to Detail: Keen attention to detail to ensure accuracy and efficiency in logistics operations
• Decision-Making: Support enhancement of logistics performance by enabling fact-based/ data driven decision making
• Interpersonal Skills: Ability to build and maintain relationships with team members, suppliers, and other stakeholders
• Work in a Fast-Paced Environment: Thrive in dynamic settings by quickly adapting to changing priorities, efficiently managing multiple tasks, and maintaining high performance under pressure to meet tight deadlines and achieve organizational goals
• MS Excel, Power Point, familiarity with Power BI, SAP, Infor Nexus, Copilot and ability to learn new technical tools is a definite asset
• Market knowledge on 3PL, Transportation & Logistics related providers & networks
• Fluent English skills (verbal and written).
• Ability to travel, domestic or international, as required.

Requisite Education and Qualifications:

• University degree with focus on Supply Chain Management/ related areas/ equivalent combination of education and experience.
• Minimum of 5-6 years of progressive work experience in mid to large scale program/ project management, in the field of logistics/transport or supply chain industry
• PMP or PMI certification is a HUGE plus, demonstrating your commitment to professional growth and excellence