Manager School Program

Description

Role purpose
Design and deliver educational and school-focused cultural programming that engages students and supports learning through cultural experiences.

Key responsibilities

Program design & curriculum alignment

• Design structured educational programs aligned with school curricula and learning objectives
• Develop age-appropriate cultural experiences, tours, and interactive activities
• Ensure educational value is embedded within all program elements

School & institutional engagement

• Build and manage relationships with schools, education authorities, and institutions
• Coordinate scheduling, bookings, and participation of school groups
• Ensure smooth communication and engagement with educational stakeholders

Program delivery & experience management

• Oversee delivery of school programs on-site, ensuring structured and safe experiences
• Manage group flow, timing, and supervision of student visits
• Ensure high-quality engagement and facilitation

Operational coordination

• Coordinate with operations for logistics, access, and movement of school groups
• Ensure readiness of spaces, guides, and facilitators
• Maintain safety and compliance standards

Performance & improvement

• Track participation levels, engagement, and feedback from schools
• Continuously refine programs based on educational outcomes and feedback

Budget & funding management
Develop and manage the budget for school programs, ensuring efficient allocation of resources.
Identify and secure funding opportunities for school programs, in collaboration with commercial and cultural ecosystem teams.
Support development of partnerships, sponsorships, and institutional collaborations to enable program delivery.
Monitor program costs and ensure delivery within approved budgets.

Key success metrics

• Number of participating schools and students
• Engagement and educational value
• Feedback from educators

Required skills & competencies

• Experience in education programs or youth engagement
• Program design and facilitation
• Stakeholder coordination

Requirements

Experience profile

• 5–8+ years of experience, with a strong background in educational programs, youth engagement, or structured visitor experiences
• Proven experience designing and delivering educational programs, learning experiences, or youth-focused initiatives
• Strong understanding of age-appropriate content development and learning engagement methods
• Experience aligning programs with educational objectives, curricula, or institutional requirements
• Demonstrated experience working with:
  • Schools and educational institutions
  • Education authorities or governing bodies
• Ability to coordinate large volumes of school groups, including scheduling, communication, and participation management
• Experience managing structured group visits with predefined timelines and requirements
• Experience delivering guided tours, workshops, or structured group experiences in public or cultural environments
• Strong facilitation skills to ensure engagement and smooth delivery
• Experience coordinating with operations teams to manage:
  • Group movement and flow
  • Scheduling and access
  • On-site logistics
• Strong awareness of health, safety, and safeguarding requirements for children and youth
• Ability to ensure safe, structured, and well-supervised program delivery
• Experience in museums, cultural institutions, heritage sites, or educational attractions
• Experience managing school visits in large public venues or events
• Exposure to national or large-scale cultural programs is an advantage